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Old marketing agency owns my Google Business listing.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everybody

 

I am hoping you can help me with something.

 

A long time ago a third party provider created a Google business listing, back then I think it would have been Google places. Later on but still some years ago we created a Google business listing ourselves which we maintain.

 

The issue is, this old outdated listing is appearing when searching for our brand. I have managed to gain access to the listing but the company who created it has granted me manager permissions only, so I can’t delete it. The owner is a name we don’t recognise, presumably from this 3rd party company. We have no way of contacting them to transfer the ownership.

 

All we want to do is delete the listing so the correct one appears instead.

 

Can you advise who we can contact to rectify this. I have looked everywhere and Google refuses to give me a email, chat box or phone number.

 

Thanks for your help.

David

1 Expert replyverified_user

Old marketing agency owns my Google Business listing.

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi

 

Can anybody help with this. We are desperate to find a solution. :-(

 

Thanks

Old marketing agency owns my Google Business listing.

Top Contributor
# 3
Top Contributor

Hi @David S

Please provide the link "VIEW ON SEARCH"of the lsiting you created yourself and mantain it apparently.

And provide me also a link to the listing as the "third party provider created"

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile