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No user or password know, how to access Business Account to change info

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

HOW TO CHANGE ADDRESS and other business info when somebody else created an original listing. My customer had his business placed on the Google Maps when he had 3 different addresses for the business. Now they have only one, new location and they want me to update Google account. We have no user/email name or the password used by the person who placed them on Google Maps.

1 Expert replyverified_user

No user or password know, how to access Business Account to change info

Top Contributor
# 2
Top Contributor

Hi @Water S
Ideally you'd contact the current owner of the listing and ask them to transfer ownership to you.
If that's not an option, you can request ownership transfer
. https://support.google.com/business/answer/4566671
Fill out the form. You have the option to include a message to the current owner to contact you directly.
The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.


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Margaret O · Google My Business Top Contributor

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