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No response from ownership transfer requests

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

We've purchased a business a year ago and we've been trying to get the ownership on Google transferred to us ever since.

The business is:

CBL data recovery

Address: 10/16 Metroplex Ave, Murarrie QLD 4172
 
We have had no response from the previous owner and we need to get this listing updated.
 
Can we get assistance from a Google community manager to solve this issues?
 
Thank you.
 
Pierre Pommier
1 Expert replyverified_user

No response from ownership transfer requests

Top Contributor
# 2
Top Contributor

Have you applied aleady 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

No response from ownership transfer requests

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes we did. Twice. Still no answer.

We really need to update our listing now so we are looking at some help if possible.

Marked as Best Answer.
Solution
Accepted by topic author Super G
1 month ago

No response from ownership transfer requests

Top Contributor
# 4
Top Contributor

have you contacted support again after seven days?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

No response from ownership transfer requests

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

We actually got a contact from Google support that helped us with the situation. We are in the process to verify this business again under our ownership.

 

Thank you for the assistance.