No Stars showing up on reviews[ Edited ]
March 2017 - last edited March 2017
I have two questions that are somewhat related. First of all, The Star ratings don't show on the business listings. It only says "2 reviews." How do I make the stars show?
See Listings Here:
Also we have two locations: Millbrook, Alabama and Gulf Shores, Alabama. Both of our Attorneys practice in both locations. Is there any way to have all of the reviews show on both listings? Right now, there are two reviews on each location. Is there anyway to have the reviews combined so that it shows all of the reviews on each listing?
Johnston & Daniel Attorneys and Counselors at Law
3090 Highway 14
Millbrook, Alabama 36054
Kyle Kessler (IT contact)
Google Map Listings:
Thanks for your time,
No Stars showing up on reviews
Hi @Kyle K
Normally the review stars show fairly quickly, so it's a little bit of a surprise they're not there now. that said, all four reviews have been posted in the last few days. Two thoughts on that -
1) that's leaning towards suspicious behaviour, so it may be that Google is holding off as it's not certain.
2) more likely is it's just not "there" yet. Often changes in the Knowledge panel take a couple of weeks to fully populate. Give it another week and ping this post again if nothing pops in there. I can escalate it for further inspection.
As far as sharing reviews, unfortunately no. Reviews are based on physical location.
If you are able to continue to encourage reviews, so this doesn't take the form of "a burst of reviews to get stars", that will likely help everyone (humans included) feel more confident of them.
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Margaret O · Google My Business Top Contributor
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