AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
4.6K members online now
4.6K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

No Longer have access to email address that OWNS my business listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there!  We were given ADMIN access to one our client's GMB pages awhile back by the prior agency that had created the listing for them. We are in need of adding another ADMIN to their listing, however the email address that the prior company used to create/verify the listing - we no longer have access to!  I need to transfer ownership of the listing to another ADMIN on the page so that we can access add another ADMIN on the page and transfer ownership over to a new account that we can actually login to.

 

Classic Collision of Sandy Springs

7475 Roswell Road 

Sandy Springs, GA 30328

(770) 393-4150

 

No Longer have access to email address that OWNS my business listing

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hey Branden- I would recommend asking for an email address on the client's domain- it will give more authority. Then go through the "Request Access" step here: https://support.google.com/business/answer/4566671?hl=en. Make sure you follow up after the 7 day period to get access and a verification card sent to your client.