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Need 2 Pages merged, please

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have two Google Plus Pages that are the same company, they are duplicates; yesterday, I entereed in my 5-digit pin code on the real, physical-postcard from Google. I need to Merge these into one, the same, official Google Plus Page. Can someone help me? I can provide the two URLs of the two pages of that would be helpful.

 

Here are both URLs:

 

1) https://plus.google.com/104971166848725203621

 

2) https://plus.google.com/+cindysjanitorial

 

I would like the https://plus.google.com/+cindysjanitorial to be the finalized, permanent URL, please.

 

Business name is "Cindy's Janitorial", permanent business address is 218 Bandera Dr Tyler, TX 75702; and permanent telephone number is 903.330.6524 .

2 Expert replyverified_user

Re: Need 2 Pages merged, please

Top Contributor
# 2
Top Contributor

Hi @Pedro M

 

The first one you mentioned is unverified and the second is a brand page.

 

I did find a verified listing for Cindy's Cleaning here: https://plus.google.com/103878835230466479532

 

So is the business name Cindy's Janitorial or Cindy's Cleaning?



TomW, Google My Business Top Contributor
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Need 2 Pages merged, please

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am following the directions as laid out here, to gt into the settings of the https://plus.google.com/+cindysjanitorial page and Merge it with this other one (https://plus.google.com/104971166848725203621) :

 

https://support.google.com/business/answer/6010825?hl=en

 

But the problem is two-pronged. First, I am seeing a red error-bar at the top of the page that says, "We're not showing this page because it's a duplicate of another.Learn more" And then second, whenever I am following that step-by-step instruction on that https://support.google.com/business/answer/6010825?hl=en page, whenever I get to the point that says, "5. Scroll to the "Profile" section at the bottom of the menu", I do not see the option to "Scroll to profile". I get to that "Settings" area just fine. But there is no "Scroll to Profile" option available to me; and I dunno if this is *related* to that error I mentioned, above, that says, this is some sort of a Duplicate.

 

Please help. This is one, finite business, and I'd just like to have it standard across Google Maps, Google+ and just have the one account.

Need 2 Pages merged, please

Top Contributor
# 4
Top Contributor

The process of connecting the two pages has changed from what that article states. But you are not going to be able to accomplish anyway because of the duplicate issue.

There is a verified listing for Cindy's Cleaning here: https://plus.google.com/103878835230466479532

It is using the same address and phone number as your Cindy's Janitorial page. That is why you are getting the duplicate message for Cindy's Janitorial. Do you have ownership of the Cindy's Cleaning page?



TomW, Google My Business Top Contributor
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Need 2 Pages merged, please

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Of this list of "our accounts":

 

https://plus.google.com/109457750774523464707
https://plus.google.com/118142597621866006138
https://plus.google.com/103878835230466479532
https://plus.google.com/+Cindysjanitorial
https://plus.google.com/+cindysjanitorial

 

That second one, fourth one, and fifth one are all the same one, and this is the one I want to keep and be the only/primary/Google Maps one.

 

The first one is irrelevant and needs to be closed down.

 

The third one is irrelevant and needs to be unverified and closed down.

Need 2 Pages merged, please

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Of this list of "our accounts":

 

https://plus.google.com/109457750774523464707
https://plus.google.com/118142597621866006138
https://plus.google.com/103878835230466479532
https://plus.google.com/+Cindysjanitorial
https://plus.google.com/+cindysjanitorial

 

That second one, fourth one, and fifth one are all the same one, and this is the one I want to keep and be the only/primary/Google Maps one.

 

The first one is irrelevant and needs to be closed down.

 

The third one is irrelevant and needs to be unverified and closed down.

Need 2 Pages merged, please

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I am not sure if we have the reins on the e-mail address associate with that page you mentioned. Is there a way I can test that, or put in some sort of Change of Ownership to this more permanent e-mail address, nowadays.

 

Of this list of "our accounts":

 

https://plus.google.com/109457750774523464707
https://plus.google.com/118142597621866006138
https://plus.google.com/103878835230466479532
https://plus.google.com/+Cindysjanitorial
https://plus.google.com/+cindysjanitorial

 

That second one, fourth one, and fifth one are all the same one, and this is the one I want to keep and be the only/primary/Google Maps one. And I *do* have the reins on the e-mail account for these; it is this e-mail address in which I am logged, right now, talking on these forums. It is the final, permanent e-mail address we would like to use.

 

The first one is irrelevant and needs to be closed down.

 

The third one is irrelevant and needs to be unverified and closed down.

Need 2 Pages merged, please

Top Contributor
# 8
Top Contributor

Go here and see if you see a listing for Cindy's Cleaning:
https://business.google.com/manage/

 

The list of 5 is actually only involves 3 pages (since 2, 4 and 5 are the same)

 

https://plus.google.com/109457750774523464707 - brand page (Cindy's Janitorial LLC) - don't want
https://plus.google.com/103878835230466479532 - verified listing (but name is Cindy's Cleaning)
https://plus.google.com/+Cindysjanitorial - brand page - want to keep

 

Correct?

 



TomW, Google My Business Top Contributor
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Need 2 Pages merged, please

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

@TomW

 

Thank you for your post. You have summed it up perfectly; so what can I do to make those things happen, like what you put after each link:

brand page (Cindy's Janitorial LLC) - don't want

verified listing (but name is Cindy's Cleaning)

brand page - want to keep

 

?

 

I have had clients before whose accounts Google has been happy to help me Merge; just can't seem to get help to do that, this time, for some reason..? That third one (https://plus.google.com/+Cindysjanitorial) is what we want to be the ONLY Brand Account, and the one we want to be the VERIFIED LISTING for the address 218 Bandera Dr, Tyler, TX, US.

Need 2 Pages merged, please

Top Contributor
# 10
Top Contributor

To my knowledge  "merging" is not an option. You need to close one page and edit / modify the other.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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