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My client's account has been keep hacking by one specific account ...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
My client's account was hacked by "pmartinez70849@gmail.com' account again and again.
I reported many times to google, but google keep ignoring, they didnt support any help.
 
The above gmail account keep requesting my client's account, even we denied from our end, they still can obtain my client's account by calling the business site  or doing whatever.
Almost everymonth, they keep doing on different client's account, and successfully obtained the ownership.
I reported to google , at this point we can only report to google my business or adword express, but they didnt give any assist, even didnt take any serious about this security issue.
We have been spending a lot of time to communicate with google on this issue, but google is not helping, what should I do?
If possible, i can give google a advise , to learn the way of how to verification of Bing.
Bing only ask you to provide the email account which is registered under the primary domain of business website.
Other email , they dont accept.
 
pls help with this issue.
 
 
 I tried to send message to the above account, but it doesnot take any message, return my message as below: 
Your mail message to the following address(es) could not be delivered.
This is a permanent error. Please verify the address(es) and try again.

<kydia1098@gmail.com>:
74.125.197.27 does not like recipient.
Remote host said: 552-5.2.2 The email account that you tried to reach is over quota. Please direct
552-5.2.2 the recipient to
552 5.2.2  https://support.google.com/mail/?p=OverQuotaPerm t6-v6si1274921plr.661 - gsmtp
Giving up on 74.125.197.27.

--- Below this line is a copy of the message.

Return-Path: <SRS0=SEn4=G6=gmail.com=anmahsut@bounce.secureserver.net>
Received: (qmail 111779 invoked from network); 9 Apr 2018 23:36:02 -0000
Delivered-To: gaccount@kydiaonline.com
Precedence: bulk
Received: (qmail 111776 invoked by uid 30297); 9 Apr 2018 23:36:02 -0000
Received: from unknown (HELO p3plibsmtp02-10.prod.phx3.secureserver.net) ([68.178.213.10])
          (envelope-sender <anmahsut@gmail.com>)
          by p3plsmtp04-06-26.prod.phx3.secureserver.net (qmail-1.03) with SMTP
          for <gaccount@kydiaonline.com>; 9 Apr 2018 23:36:02 -0000
Received: from NAM01-SN1-obe.outbound.protection.outlook.com ([40.92.2.24])
        by p3plibsmtp02-10.prod.phx3.secureserver.net with bizsmtp
        id YPc11x00a0X4r4801Pc29m; Mon, 09 Apr 2018 16:36:02 -0700
Received: from SN1NAM01FT027.eop-nam01.prod.protection.outlook.com
 (10.152.64.60) by SN1NAM01HT186.eop-nam01.prod.protection.outlook.com
 (10.152.65.149) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.20.653.8; Mon, 9 Apr
 2018 23:36:00 +0000
Received: from CY4PR1801MB2038.namprd18.prod.outlook.com (10.152.64.52) by
 SN1NAM01FT027.mail.protection.outlook.com (10.152.65.58) with Microsoft SMTP
 Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256) id
 15.20.653.8 via Frontend Transport; Mon, 9 Apr 2018 23:36:00 +0000
Received: from CY4PR1801MB2038.namprd18.prod.outlook.com ([::1]) by
 CY4PR1801MB2038.namprd18.prod.outlook.com ([fe80::f424:1787:9e18:1e9a%13])
 with Microsoft SMTP Server id 15.20.0653.016; Mon, 9 Apr 2018 23:36:00 +0000
From: Abliz Mahsut <anmahsut@gmail.com>
To: "pmartinez70849@gmail.com" <pmartinez70849@gmail.com>
Subject: You just keep requesting the my client's account and illegally
 obtained their google my business acount

My client&#39;s account has been keep hacking by one specific account ...

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi @Abliz M

Is this issue still occurring or has your issue been resolved ? if the issue still occurring reply back so its known.

If your issue has been resolved please close off this thread by marking it as solved. 

Thank you.