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My Google+ business pages are gone

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

It seems I have been having issues with two business Google+ pages I own. While I had them verified and they were working fine, suddenly both of the pages were blocked as duplicated and were erased. Now my existing Google+ pages have the original gmail names, no content, and the info that Google draws when someone searches for the businesses is wrong.

One of the two pages was this one:
https://plus.google.com/+MediterraneanCosmosOfficial

now it has reverted back to a simple G+ account: https://plus.google.com/u/2/115591828119583779923

Its' name is Mediterranean Cosmos

Thanks,
Stelio

1 Expert replyverified_user

Re: My Google+ business pages are gone

Top Contributor
# 2
Top Contributor

  @Manos F

 

you wrote having two pages and one was https://plus.google.com/+MediterraneanCosmosOfficial

You also wrote getting the latter  reverted to plus.google.com/u/0/115591828119583779923

 

I should tell you  this isn't possible!!!

 

Since https://plus.google.com/+MediterraneanCosmosOfficial was a verified local page it can revert to a personal profile as plus.google.com/u/0/115591828119583779923 is one.

 

I can see in Googles cache  the fact plus.google.com/+MediterraneanCosmosOfficial existed at least until 6 of March and it shows this 'fingerprints"

Mediterranean Cosmos

 

 

After this date it  could be taken down for many reasons.

Would you please mind providing the URL of your other business page?

 

I btw found an other (claimed) business page and it seems having the same phone number (+30 231 048 9571) as the above deleted page:

It's on MapMaker as "Mediteranean Cosmos" and it G+ (GMB) URL is plus.google.com/106553895210378664232/

 

Having found this verified GMB page I found enough reasons to consider your page https://plus.google.com/+MediterraneanCosmosOfficial as duplicate and getting it taken down.

 

 

Having also found that the latter page plus.google.com/106553895210378664232/ got reviews from few same users as also reviewing plus.google.com/+MediterraneanCosmosOfficial

Sample: this two users 

https://plus.google.com/+HarisLoutradis/reviews and 

https://plus.google.com/+JohnEconomou/reviews

So I have at least two reasons of getting deleted your page 

plus.google.com/+MediterraneanCosmosOfficial

1# there is a duplicate of 

plus.google.com/+MediterraneanCosmosOfficial

 

plus.google.com/115591828119583779923

 

2# both above pages got lots of reviews in any week and they  seem  from their wording spammy reviews

 

Do you have any more information to share about all your business pages with us?

 

 

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My Google+ business pages are gone

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Helmut,

It is really weird - I can see both verified G+ pages of the two malls we have been handling (one you already mentioned)

https://plus.google.com/106553895210378664232/
https://plus.google.com/106205519294669486787

I cannot find the owner of these two pages. I know that we had been handling the pages from these two accounts - and we had managed to make them verified. So I'm not sure how all of a sudden, after March 6, I suddenly see the two pages banned and these two G+ pages now seemingly in different accounts.

Any ideas on how to resolve this?

Thanks,
Stelios

Re: My Google+ business pages are gone

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Helmut,

Any news this with this? We would really like to sort this out as soon as possible.

Thanks,
Stelios

Re: My Google+ business pages are gone

Top Contributor
# 5
Top Contributor
sorry Stelios

I somehow missed your response from two days ago.

Lets talk about https://plus.google.com/106553895210378664232/about ("Mediterranean Cosmos")
Apparently oyu have no control over it - right?
If so I would recommend you should delete all instances of this business from all your dashboards you have access to .
Then (and not before) try gain getting control over https://plus.google.com/106553895210378664232/about ("Mediterranean Cosmos")

You can do this if applying the hints in this HC article:
https://support.google.com/business/answer/4566671


_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My Google+ business pages are gone

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi Helmut,

Thanks for the info - I'm investigating.

A few days ago, one of my colleagues received the following on our email, and he accepted the renaming process. Maybe Google+ got confused at that point and separated the pages from the "owners"?

This is what she saw: http://take.ms/r1iUf

Re: My Google+ business pages are gone

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi, any help about this?


Thanks

Re: My Google+ business pages are gone

Top Contributor
# 8
Top Contributor

@Manos F

I again missed your last post (please never forget to "mention" a helper you are trying to address here by the @ - feature (like I do now here  @Helmut Geissler )

 

Regarding what your colleague saw:

This is just an offer to a custom URL for her - itg has nothings to do with your business page and any issue you have about it.

Have you done as recommended in my last post two weeks  ago:

To apply Someone else verified my business ?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My Google+ business pages are gone

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi Helmut Geissler, Please help my how can I make My Google business page get back.
4. Google+ URL: https://plus.google.com/107159537910506676816/about?gmbpt=true&hl=en&_ga=1.96189851.629986513.147390...
5. Google palce: https://www.google.com/maps/place/V%E1%BA%A1n+Th%C3%A1i+Land+-+D%E1%BB%B1+%C3%81n+C%C4%83n+H%E1%BB%9...
6. Google Business: https://business.google.com/b/107159537910506676816/dashboard/l/13076598920485823105?hl=en

This morning, I start to work on my office. My Google Business page suddently dissapear. Help me to restore My Business page back.
The Brand name. Vạn Thái Land is real. Developer of Topaz City, Developer of Topaz Home, Developer of Topaz Garden, Developer of Topaz Center.
https://www.google.com/maps/place/V%E1%BA%A1n+Th%C3%A1i+Land+-+D%E1%BB%B1+%C3%81n+C%C4%83n+H%E1%BB%9...

My Google+ business pages are gone

Top Contributor
# 10
Top Contributor

@Hai D

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile