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My Client has lost his Google Business login details

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,


I have what was supposed to be a quick job turning into a nightmare here!


The client has lost his email and password to the account.


I have tried retrieving the list of emails associated with the phone number verification, none of these appear to work, and all I can get from the hint is that the email used to setup the page is al....@... which makes sense but doesn't appear to be those on the list - stuck for options at this point as I have never had to go through this process before.


Business Name: The Royal Hotel 

Business Address: 12-14 Anchor Rd, Barrow-in-Furness, Cumbria LA14 2QW, UK

Current Telephone: +44 1229 830689

Google URL:,-3.2311713,17z/data=!3m1!4b1!4m5!3m4!1s0x4...



Any help would be greatly appreciated!



1 Expert replyverified_user

Re: My Client has lost his Google Business login details

Top Contributor
# 2
Top Contributor

@Joe R


Since the business in question is a verified (claimed) business page your client should apply this HC article Someone else verified my business

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile