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Moving an inappropriate review out of the top 3 reviews

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# 1
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The Evening Muse

3227 N. Davidson Street

Charlotte, NC 28205

704-376-3737

https://www.google.com/maps/place/The+Evening+Muse/@35.2477055,-80.8069401,17z/data=!3m1!4b1!4m5!3m4...

http://www.eveningmuse.com

 

We have 99.9% 5 and 4 star reviews, and they keep on coming. However, when one Google's The Evening Muse, in the top 3 reviews is one bad review from a very angry person who has a personal grudge. This does not portray our business or our clientele in the respectful manner in which we conduct business. I know we can't get it removed, but it certainly does not belong at the top of the list when someone looks for us on Google. We strive very hard, as do most businesses I'm sure, to maintain our very good reputation. 

Moving an inappropriate review out of the top 3 reviews

Visitor ✭ ✭ ✭
# 2
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good luck with a response from google

Moving an inappropriate review out of the top 3 reviews

Visitor ✭ ✭ ✭
# 3
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I feel like we should sue Google for this.  We are losing business because there is a review in our top 3 that highlights our high prices, but if you read multiple other reviews it talks about how fair our prices are compared to the internet.  It is not fair, and our competitors who have a lower overall rating and WAY less reviews get glowing reviews in their top 3...

Moving an inappropriate review out of the top 3 reviews

Visitor ✭ ✭ ✭
# 4
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I changed the name of my business with new ownership and I cant get google to add the new website and business name. it shows us as closed