Hi @Menes d
Ideally you'd want to get the login details off of the previous owner, or have them transfer ownership of the listing to you.
If that is not an option, you'll need to go through a formal ownership transfer process.
Ideally you'd contact the current owner of the listing and ask them to transfer ownership to you.
If that's not an option, you can request ownership transfer. https://support.google.com/business/answer/4566671
Fill out the form. You have the option to include a message to the current owner to contact you directly.
The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.
if you remain unsuccessful, try contacting support directly. Please remember to attempt the above process first.
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Margaret O · Google My Business Top Contributor
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