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Lost access to business account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created an account using my personal email address for a business that I support.  After creating an email address specifically for the company I attempted to transfer ownership of the business account to the new address.  The process looked to be successful, but now I can't access the business page from either email account.  How can I go about regaining access?

1 Expert replyverified_user

Lost access to business account

Top Contributor
# 2
Top Contributor

Can you show a screenshot of you business.google.com dashboard please from both email addresses?

Ben Fisher, Google My Business Top Contributor
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