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Local search listing is wrong! Does not match Google+page info

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Escape This

120 E. Wilson St. #2

Madison, WI Screen Shot 2016-05-19 at 10.00.23 AM.png

608-217-8181

https://plus.google.com/107983920486740493660/about?gmbpt=true&_ga=1.136235254.638444066.1444948118

 

When I search on "escape games madison" - a listing for Escape This shows up but it is not the information from our Google+ page. There is hardly any info, misspellings and is in no way linked to our Google+ page (which has hours, reviews, etc.). - it doesn't seem to be connected. When I try and modify or manage it, it says it's going to create a new Google+ page and I don't want that. Where is this local listing info coming from and how do I change it so that my correct Google+ information shows in the local search results. 

 

I tried to attach a screen shot - here's a link:

escape room madison - Google Search

 

Please Help - thank you!!

 

Renee

 Screen Shot 2016-05-19 at 10.00.23 AM.png

 

1 Expert replyverified_user

Re: Local search listing is wrong! Does not match Google+page info

Top Contributor
# 2
Top Contributor

First of all:

lets please check up we are talking about the right page:

I suppose you are talking about this page "Escape This".

and it view in G+ classic:

""Screenshot 2016-05-19 at 19.01.25.png

 

 

Am I right?

 

Supposed I'm and searching now for "escape games madison" I get this three results and bottom of it a link "More places":

 Screenshot 2016-05-19 at 19.06.30.png

 

ok so far.

Now and clicking "More places" I get this list of all results and yours is the fourth result:

 

Screenshot 2016-05-19 at 19.09.29.png

 

Now its your part to explain me whats wrong with the listed location 

Escape This
4.8 (7) · Tourist Attraction
 
120 E Wilson St #2

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Local search listing is wrong! Does not match Google+page info

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes, that's the right google page and yes, with that search, things look fine.

But please search on escape room madison - you will come up with the result that I included in the image above. See the image in my original post. And, look at the second listing - it is a different Escape This listing - it is not complete nor linked to our Google page.

Re: Local search listing is wrong! Does not match Google+page info

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
And, when I do that search, and click on more results, our correct listing does not show up at all.

Re: Local search listing is wrong! Does not match Google+page info

Top Contributor
# 5
Top Contributor
Sorry Renee
I don't like to jump about any stick

You started the thread not getting found on "When I search on "escape games madison""

Now you come on and will search for "escape room madison"

What should we search for tomorrow?

Googles ranking depends on so many criterias
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Local search listing is wrong! Does not match Google+page info

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
My apologies for the mistake - my main concern is "escape room madison" that is the most popular search. The picture I attached in the very first post is the result from "escape room madison". Can try that search for me please?

Re: Local search listing is wrong! Does not match Google+page info

Top Contributor
# 7
Top Contributor

@Renee T

 

what now and next?

 

Screenshot 2016-05-20 at 11.46.17.png

 

But note "Escape This - Escape room" is vioalating their naming guidlines

 

And infact there are two instances  of your  business visible on MapMaker 

 

The violating unverified listing "Escape This - Escape Room" and the verified listing "Escape This" at the same address.

I strongly recommend contaction support to get this unverified dupe sorted out.

 

The best way to contact business support:
https://support.google.com/business/contactflow?hl=en

https://support.google.com/business/contact/business_c2c_l?rd=2

 

 

 

"

 

"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile