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Las Cruces Real Estate

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# 1
Visitor ✭ ✭ ✭

CORRECT ADDRESS:

Las Cruces Real Estate

425B-1 S Telshor Blvd.

Las Cruces, NM  88011

 

Here is the INCORRECT (duplicate) ADDRESS listing, which needs to be removed, below:

425B S Telshor Blvd. (actually the address of another business called Dona Ana Title)

 

Our business is listed twice in Google Maps, once with our reviews and the correct address, and once with reviews and an incorrect address. When I go to Suggest an Edit, I only have the option to "Permanently Close" which will not remove the incorrect listing, thus it will remain duplicated. I understand that I accidentally "Verified" it twice, with different emails, and the address difference is very subtle, but now it is impossible for people to find our reviews, due to this conflicting info. Also, the incorrect listing actually shows the address of a completely different business. See below and please advise. Thanks! Laura Reynolds

2 Expert replyverified_user

Re: Las Cruces Real Estate

Top Contributor
# 2
Top Contributor

Hi @Laura R

I wasn't able to find a listing with the 425B-1 address. I found one with 1, 425B, and one with just 425B. Here are the two listings:

https://plus.google.com/116375009902833908071/about
CID - 9563231734603732907


https://plus.google.com/+Lcmove/about
CID - 10741578117681309837

Since both are verified, the easiest way to clean this up is to get ahold of Google support, they'll need to merge those two profiles for you. You can either call them, or (you'll have better luck this way likely) contact Google's support on twitter or facebook

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Re: Las Cruces Real Estate

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi James, I have called Google and they say they do not support Maps any
longer...

Both have the wrong address, although one was recently changed, but has now
reverted. I am not able to tell with which email address either are
associated, but the "CORRECT" listing should be associated with my Google
Apps account. (It may have been set up under an old email address.)

*CORRECT:*
This is the correct listing, but the address is incorrect. It includes our
reviews and should be tied to my Google Apps acct. at Laura@LCmove.com. The
"1," is misplaced before the street number, and should be placed after the
"B" as a suite number, like this:

425B-1 S Telshor Blvd.
https://plus.google.com/+Lcmove/about
CID - 10741578117681309837

*INCORRECT:*
This listing is an incorrect duplicate. There is another business at 425B
S. Telshor Blvd. called Dona Ana Title, next door to us, so the address on
this listing is also incorrect. Since this listing does not show our
reviews, it should be deleted (not "permanently closed"):
https://plus.google.com/116375009902833908071/about
CID - 9563231734603732907

Corrections keep reverting back to the wrong address!
Laura

Laura Reynolds, Qualifying Broker
(575) 640-9425

Las Cruces Real Estate
(575) 636-2165

Re: Las Cruces Real Estate

Top Contributor
# 4
Top Contributor

@Laura R

 

I think your issue is caused by the fact using or considering the "-1" as a suite number rather then a street address.

Suite specification in GoogleMyBusiness can't written as "-1"

 

It would be possible to get your "correct" listing shown up with "425B-1" if "425B-1" would be a valid street address created as an address element for this address in GoogleMapMaker (according this MM HC article)  

similar as I tried it to do but did not finish it:

Screenshot 2016-06-19 at 22.22.30.png

 

But in casse the "-1" means a suite number you have to specify it in the second address line of your dashboard as #1 .

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile