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Knowledge Graph - change from GMB to Wikipedia

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all! 

 

My GMB page "Castel Ivano" is showing the incorrect link to Wikipedia.

 

Whereas the GMB page refers to the castle (tourist attraction) the information Google pull from wikipedia(this one) refers to a province (with the same name) which is wrong and not even the location of the castle. Wikipedia has a disambiguity page (this one) which is correct because it is about the castle but apparently Google is not "smart enough" to match it with the GMB page.  

 

As weddings and events are organised here , they often receive calls from people looking for the city Hall of another city

 

Does anybody know how to unlink the Wikipedia information? I have already tried to contact Wikipedia and asked to change the name of the page but it is impossible due to their internal rules.

 

Thanks everybody, 

 

Giulia

1 Expert replyverified_user

Re: Knowledge Graph - change from GMB to Wikipedia

[ Edited ]
Top Contributor
# 2
Top Contributor

Sorry @Giulia C

 

Your link "GMB page "Castel Ivano" " doesn't show me any Wikipedia link at all

Your link is linking to GMaps like below:

Screenshot 2016-04-21 at 11.38.15.png

 

Even if googling for "Ivano Castle, Ivano-fracena"

I get a knowledge graph without any wikipedia stuff - but referring to your GMB page:

Screenshot 2016-04-21 at 11.40.50.png

 

Can you please provide a link (or screen capture) showing any wikipedia stuff?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Knowledge Graph - change from GMB to Wikipedia

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

hi @Helmut Geissler

As you can see in this link there are the screenshots of wiki page & GMB page. 

 

 

Giulia 

Re: Knowledge Graph - change from GMB to Wikipedia

[ Edited ]
Top Contributor
# 4
Top Contributor

@Giulia C

 

that's pretty interesting as I now can replicate getting this - but only being in the Italian Userinterface of GMpas

 

I then get it like you bottom  left:

Screenshot 2016-04-21 at 12.17.27.png

 

In any other Userinterface of GMaps like english UI I get it differently as:

 

Screenshot 2016-04-21 at 12.20.16.png

 

I consider it as a mistake of GMaps and I recommend using in the Italian Userintereface of GMaps using the bottom GMaps visible link "invia feedback"

 

Will also notify the GMaps people of Google about it

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Knowledge Graph - change from GMB to Wikipedia

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I believe this is due to the fact that the wikipedia page https://it.wikipedia.org/wiki/Castel_Ivano is ONLY in Italian , French, Suomi and Latina. No english one.

Nevertheless is a big mistake for the business, any idea on how we can intervene? ^^

Re: Knowledge Graph - change from GMB to Wikipedia

Top Contributor
# 6
Top Contributor
I edited my previous posting - it was anyway shorted by an interuption of my WifI
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile