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Incorrect business comes up when you search our company name

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 
Hoping you can help me. We are a bit concerned that when you search for one of our offices in google it comes up with one of our competitors. Is there any way we can resolve this. I've also reported a testimonial on the competitor's page as it has our business name on it and shouldn't be there. https://www.google.com.au/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=Barry+Plant+Brunwick
 
Thanks in advance!
Erin
 
1 Expert replyverified_user

Re: Incorrect business comes up when you search our company name

Top Contributor
# 2
Top Contributor

Hi @Barry P

 

I searched your sites location finder and you don't seem to have an office in Brunswick, so my question is, do you have an office in Brunswick and does that office have a Google business page.

 

On a separate note, i have reported that other page for using a descriptor in the name of the business page and the descriptor being Brunswick should be removed.

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Incorrect business comes up when you search our company name

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tim,

We do have an account for our Brunswick office:
https://business.google.com/manage/#/edit/l/8793470031905489482.

The trouble is not them using the name "Brunswick" the trouble is that they
are coming up when you search our business name "Barry Plant Brunswick",
which is not correct.

Thanks for your help.

Cheers,
Erin

Re: Incorrect business comes up when you search our company name

Top Contributor
# 4
Top Contributor

Hi @Barry P

 

Looking at the business page and site :

https://plus.google.com/105466104888739230174/about

 

1) There is no link to your brunswick office location page ( the one i could not find on site )

 

So please update the business page with a link to your website.

 

2) No business description

 

So please add a business description to the business page

 

 

On a separate note, now that I see the Business pages, they are violating naming guidelines.

They should be the real world name of the business as found on the corresponding page in the website.

 

I will also escalate this for the community manager to take a look at.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership