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Incorrect Business Listing in Google Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello All,

 

Ive seen that others have encountered the same issue when it comes to incorrect listings showing up when searching the business. I am confused because I have a verified page for the business; however, that is not the page that shows up doing a simple google search. I have included screenshots below of the search results. Also below is all of our correct information.

 

I have thought about claiming the business, verifying it, then deleting that specific listing. Im not sure if that would be the best option, or if it is possible that Google would be able to remove the incorrect listing. Either way, any help would be much appreciated!!

 

 

Byers Toyota

1599 Columbus Pike, Delaware, OH 43015

Phone: (740) 368-7666

Verified Google+ Page: https://plus.google.com/+byerstoyota/

 

 

The Incorrect Listing Below

The Incorrect ListingThe Incorrect ListingThe Correct and Verified Listing Below
The Correct and Verified ListingThe Correct and Verified Listing

 

 

Incorrect Business Listing in Google Search

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hi guys! I'm trying to recreate what you're describing, but no matter what I search, it is showing the verified listing that you want it to show. Could you post a direct link to the unverified listing on Google Maps? 

Incorrect Business Listing in Google Search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Ashley,

 

Here is the direct link from google maps for the incorrect listing.

 

https://www.google.com/maps/place/Byers+Toyota/@40.2706313,-83.0697903,15z/data=!4m5!3m4!1s0x0:0x75c...

 

Thanks for the help!

Incorrect Business Listing in Google Search

Follower ✭ ✭ ☆
# 4
Follower ✭ ✭ ☆

This may not be the best answer, but I would try Google Chat Support. The key phrase to use is "I want to merge these two listings, and I need to keep any reviews associated with both pages". They should be able to guide you from there. I wouldn't claim or verify that extra listing until you get confirmation with them first. More than likely that is what they'll have you do anyway, but I like to wait so that I don't knock the one I want to keep out of the running.

 

Chat support is here:

https://support.google.com/business/contact/pre_chat_survey?cfnti=escalationflow.chat&cft=1

Incorrect Business Listing in Google Search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Ashley,

 

Thank you so much for helping us out, we greatly appreciate it! We will be posting back if anything changes!