AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
1.4K members online now
1.4K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Incorrect Address showing up on Google Maps - BUT not registered under Google account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My client has a store in Rudgwick, which has a Google My Business Page set up 

 

https://www.google.co.uk/search?biw=1920&bih=955&site=webhp&q=covers%20rudgwick&sa=X&ved=0ahUKEwilur...

 

However when the term phrase "Covers Rudgwick" is searched upon it also brings up another listing - however this is under the wrong address and isn't part of my locations under his profile.

 

https://www.google.co.uk/search?biw=1920&bih=955&site=webhp&q=covers%20rudgwick&sa=X&ved=0ahUKEwilur...

 

When searched you can see the correct and incorrect address on the map

 

How do i remove get this listing removed, as he has started to get angry customers turning up to the wrong address. As my client doesn't own the incorrect address, I am unable to delete it for him.  

 

From my client:

"Dave from Rudgwick has had some angry customers come in about the below – people are turning up at the Cox Green address looking for us."

 

1 Expert replyverified_user

Re: Incorrect Address showing up on Google Maps - BUT not registered under Google account

Top Contributor
# 2
Top Contributor

@Ryan W

 

your two links are not helpful as both give me two results - and each search shows the same two listings.

 

Please include the following with your question for the listing of oyur client:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Address showing up on Google Maps - BUT not registered under Google account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Helmut,

Apologies for the error, the details below are correct and this listing is ok, its just unfortunately there is also another business listing registered locally which we don't control and therefore can't remove.

1. Full business name
Covers Timber and Builders Merchants

2. Current business address
Brookside Rural Park, Rudgwick, Horsham RH12 3AU

3. Current telephone number
01403 824111

4. Google+ URL
https://plus.google.com/+CoversBizRudgwick/posts

The wrong G+ URL is : https://www.google.co.uk/maps/place/David+Cover+%26+Son/@51.0866615,-0.4153603,13z/data=!4m8!1m2!2m1...

Thank you