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IDEA Center High School coming up with different school name

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Greetings,

 

A Google search for IDEA Center High School brings up Chaparral High School.

 

ideachap.PNG

 

I have gone into My Business 2 weeks ago and completely removed mention of Chaparral (it is not desired that it come up for this address) since we are now, principally, IDEA Center High School, and Chaparral has now become a small internal program unrelated to IDEA. However the above search results continue to bedevil us. I have even edited the Wikipedia article to remove information potentially linking Chaparral to IDEA. The powers that be are asking me what we can do...

Can anyone help?

 

Full business info:

IDEA Center High School

1600 N Cuyamaca St

El Cajon, CA 92020

(619) 956-4332

Maps URL: https://www.google.com/maps/place/IDEA+Center+High+School/@32.81762,-116.9828627,17z/data=!3m1!4b1!4...

Website: http://idea.guhsd.net/

1 Expert replyverified_user

IDEA Center High School coming up with different school name

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

BUMP

Please help?!

Re: IDEA Center High School coming up with different school name

[ Edited ]
Top Contributor
# 3
Top Contributor

HI @David T

 

At the beginning I had a hard time to replicate your issue.

But today I was able to replicate it by searching for "IDEA Center High School" California.

Getting iyour KP then as 

Screenshot 2017-12-14 at 10.32.50.png

 

Now the maplet top right of the KP is correctly linked to https://goo.gl/maps/yDLEJUD7zEn and this is your "IDEA Center High School"
Have escalated this as a KP mistake to Google:

FMI and reference only: Wrong named KP shown for a renamed School listing.

.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

IDEA Center High School coming up with different school name

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you so much! I will keep an eye out for the resolution.

IDEA Center High School coming up with different school name

Top Contributor
# 5
Top Contributor

Hi @David T

 

Google came back with a Christmas present for you:

 

Its 

https://maps.google.com/?cid=1733486174146863308  (for "Chaparral High School")
https://maps.google.com/?cid=15940461627613984802 (for " IDEA Center High School")

 

and it means they separated both listings.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

IDEA Center High School coming up with different school name

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

That's great news!

How long do you think the separation will take to correct the search result? Or is there something else Google might need to do?

IDEA Center High School coming up with different school name

Top Contributor
# 7
Top Contributor

On my (German) end it looks all as "separated"

 

 

In case you still get any strange mixedup please provide me searching query and its screenshots as you see them on a search.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: IDEA Center High School coming up with different school name

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

It seems to still come up with Chaparral High School over to the right...

 

https://www.google.com/search?q=idea+center+high+school+california&oq=idea+center+high+school+califo...

 

image.png

IDEA Center High School coming up with different school name

Top Contributor
# 9
Top Contributor

damned!  

 

It swear it having seen both separated.

 

Seems I need bumping it.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

IDEA Center High School coming up with different school name

Top Contributor
# 10
Top Contributor

Google now told me they way the fixed it was  creating a new instance of the "IDEA Center High School" listings.

Because of this "it may take up to one month for the search results to populate correctly"  

 

In case we still experience the issue after this one month  please ping me here so that I can continue to troubleshoot with Google. 

 
 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile