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I think I screwed something up.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello everyone, this is my first time using Google My Business. 

 

Here is what happened.

 

Company-A opened up a new company-B.

They both have the same address. 

 

Company-A - company-A@gmail.com - (same address)
Company-B - company-B@gmail.com - (same address)

 

What I did:

I logged in under company-B@gmail.com. I created a new google places account, and proceeded to add Company-B and the address details.

Google said there was a company found under it, and I clicked 'this is my business'.

Google proceeded to send the letter by mail for verification, and once it was delivered they filled it out and it was approved.

 

The problem:

When searching Company-A on Google, it actually showed me the Google business listing for Company-B

It looks like it replaced what was already there, however I was unaware of Company-A really ever had a google places listing to begin with. 

 

And surely, when typing Company-B in Google, i see the Company-B business listing. 

I quickly reset the information back so that the original Company-A can have its information restored.

 

Now, when I type Company-B in google, I see Company-A business listing, which is better in the sense Company-B is newer and hasn't built a big reputation yet. 

 

HELP please

So how can I go about having Company-A (with same address) show up for Company-A, and when searching Company-B, it shows Company-B listing and manage this under the same account of company-B@gmail.com because it looks like company-B@gmail.com account took over (or has shared access) to the company-A@gmail.com business listing.

 

I'm really confused here please help

 

 

 

I was trying to 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Mike L
August

I think I screwed something up.

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭

So problem number one- Google won't let you have two different GMB listings for two different businesses operating at the same address. You could add Suite #2 or something like that to the address for Company B...but there is still a risk there of Google marking the first location as a duplicate. 

 

You can add the email address for companyA as an owner under companyB's email address and then delete companyB's email address from managing that account. 

View solution in original post

I think I screwed something up.

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Ok let me make sure I have this straight....Company-A and Company-B exist at the same physical address?

I think I screwed something up.

[ Edited ]
Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

@Mike L
please do not post your email addresses
but please do post the names, addresses, websites and google maps listings (as available)

your prior post is quite confusing

I think I screwed something up.

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

I was asking for clarification on the question- so I could offer my advice. 

Re: I think I screwed something up.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
That's correct.

Company A is offering a service

Company B is a company selling products for company A's service.

Both operating via the same physical address
Marked as Best Answer.
Solution
Accepted by topic author Mike L
August

I think I screwed something up.

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭

So problem number one- Google won't let you have two different GMB listings for two different businesses operating at the same address. You could add Suite #2 or something like that to the address for Company B...but there is still a risk there of Google marking the first location as a duplicate. 

 

You can add the email address for companyA as an owner under companyB's email address and then delete companyB's email address from managing that account. 

I think I screwed something up.

[ Edited ]
Explorer ✭ ✭ ✭
# 7
Explorer ✭ ✭ ✭

@Niki M
I tagged you by mistake.

but this situation is so confusing it would help to have the business info.

I think I screwed something up.

Follower ✭ ✭ ✭
# 8
Follower ✭ ✭ ✭

Agreed...that would be helpful as well

I think I screwed something up.

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi @Richard R - thanks for your response.

 

Sorry for confusing it.

Company A and Company B are operating under the same physical address.

This caused the creation of Company-B's google business listing to override Company-A, so whenever I googled for Company-A, it will show the Company-B listing.


It seems it will be challenging to do this under the same address, so I need to rethink this.

 

 

 

I wasn't aware that we can't have the same address, that seems to be what happened here. 

 

I think I screwed something up.

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Thank you this helped, I wasn't aware of the address limitation.