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I forgot user name and password of my Google My Business Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I forgot user name and password of my Google My Business Page. I send fill the form and send my corporate email in the form. But Google did't contact with me. I want my owner ship transfer please guide me what can I do now??

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: I forgot user name and password of my Google My Business Page

Top Contributor
# 2
Top Contributor

Hi @Imran I

 

I take it the business page is already verified ?

 

If it is already verified then you need to request ownership and access : https://support.google.com/business/answer/4566671

 

More on the process involved: http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: I forgot user name and password of my Google My Business Page

Top Contributor
# 2
Top Contributor

Hi @Imran I

 

I take it the business page is already verified ?

 

If it is already verified then you need to request ownership and access : https://support.google.com/business/answer/4566671

 

More on the process involved: http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: I forgot user name and password of my Google My Business Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Tim Capper the problem is resolved.

Re: I forgot user name and password of my Google My Business Page

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Tim,
I'm not having any luck with reclaiming my google my business page. I had it claimed (not sure of the exact date) however it seems that someone else used a different email. My business is Commercial Office Advisors.

Any other ideas on how I can get access again?

Re: I forgot user name and password of my Google My Business Page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I don't recognize the recovery email?
Confirm the recovery email you provided in your security settings: gau••••••••@gmail.com

Re: I forgot user name and password of my Google My Business Page

Top Contributor
# 6
Top Contributor

If you dont recognize then you need to carry on with the process and request Admin access.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: I forgot user name and password of my Google My Business Page

Top Contributor
# 7
Top Contributor

@Nathan K S

 

your post seems not referring to the answer @Tim Capper gave to @Imran I:

 

quoting it here again:

 

I take it the business page is already verified ?

 

If it is already verified then you need to request ownership and access : https://support.google.com/business/answer/4566671

 

More on the process involved: http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/

 
This red highlighted  procedure https://support.google.com/business/answer/4566671 doesn't mention to remember to older credentials.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: I forgot user name and password of my Google My Business Page

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
HI Helmut,

I tried that however when I go through the steps below ..... the example is different than how it is now.
To request / claim ownership of a verified Google business page, you need to follow these steps:
1.Go To: www.google.com/business
2.Click: Get on Google
3.Search for business name
4.Select the correct business
5.Select Request admin rights
6.Fill in form
7.Submit

Re: I forgot user name and password of my Google My Business Page

Top Contributor
# 9
Top Contributor
as far as I know the steps are different as you listed them - quoting them
below

Can't contact the current listing owner

You can also contact the current listing owner through Google My Business.

*Note:* This process may take several weeks, and only the current listing
owner can add you as a listing manager or transfer ownership of the listing
to you.


Follow these steps to create a message to the current listing owner:

1. Navigate to Google My Business <>.
2. Sign in to Google using the account you use to manage your business.
3. Search for your business using its name and address.
4. Enter the name or address of your business and select your business
from the drop-down menu.
5. When you choose your business, you’ll see a dialogue box letting you
know that someone else has verified the business. Click *Request Admin
Rights*.
- Click *Report a problem* if you want to update this listing’s
information on Google, such as an incorrect street address or
phone number.
6. Fill out the form. You have the option to include a message to the
current owner to contact you directly with questions. Include:
- Who you are
- How you are related to the business
- Why you need to manage the listing
- Where they can get more information
- What you need them to do
- How they can contact you
7. The current listing owner will receive an email asking them to get in
touch with you, and you’ll receive a confirmation email. Allow a full 7
days for the current listing owner to respond to your request. If you don’t
hear back after 7 days, contact support by replying to the confirmation
email.
8.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: I forgot user name and password of my Google My Business Page

Top Contributor
# 10
Top Contributor
I just double checked the procedure and it still works as described
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile