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I do not have an option to transfer business account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am the primary owner and have added the business owner as the manager and they have accepted but I do not see an option to transfer in the manage permissions window. What am I doing wrong? Thanks!

 

noevi-dents

4842697334

3 Expert replyverified_user

Re: I do not have an option to transfer business account

Top Contributor
# 2
Top Contributor
Hi Kathleen,
Are you trying to transfer ownership of the listing?
Could you please provide a screen capture of what you see when you access the "Manage users" option in your dashboard?

It is possible now to have multiple owners.
https://support.google.com/business/answer/4573962
Thank you




treebles, Google My Business Top Contributor

Re: I do not have an option to transfer business account

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Screen Shot 2016-09-06 at 9.19.13 AM copy.jpg

Re: I do not have an option to transfer business account

Rising Star
# 4
Rising Star
Thank You for the Screenshot, You mentioned that they have accepted the invite but in this screen it looks like Ron still has not accepted as it is still showing invited..

Once Ron gets the email and accepts then the message will move to Manager once you get that, you will see the drop down arrow on the user to change to Owner.

Re: I do not have an option to transfer business account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Is there any way to resend? Would I have to delete and add him as a manager again? Thanks!

I do not have an option to transfer business account

Rising Star
# 6
Rising Star

I just wanted to check to see if you got this resolved .. Sorry for my late reply as for some reason I did not get notified you replied ..

 

I do not have an option to transfer business account

Top Contributor
# 7
Top Contributor

To all of you:

 

see my todays response in here

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile