I can't get access to my google business page[ Edited ]
July 2016 - last edited July 2016 by Buzzb
I purchased a Spa Salon this January and changed the name from Zen Zone Acupuncture and Spa to Zen Zone Spa. I have a new Tax ID, new policies and new staff working with me. When I purchased the business, the previous owner gave me all the logins and passwords for social media pages. I managed to change all of them and connect to my new email (email@example.com), however, I couldn't do anything about the google+ page. While I can log in to the page, I can't delete or edit it, therefore, I asked for ownership transfer and was refused by the unknown company! I called the previous owner (not easy to reach her) and she told me that she was never contacted by google about this issue.
In other words, I want to delete this page because it has bad reviews about the previous business that is not related to mine and I hired a company that's already developed a new google page for me that is ready to be released. I've been working on this issue since this February and still no results! I really hope someone can help me with this endless loop!
319 Washington Street
Brighton, MA 02135
Email <edited by a Community Manager as noted below>
Re: I can't get access to my google business page
Report is as closed and create under your new business name a new listing with an other phone number.
Helmut Geissler, Google My Business Top Contributor | my G+ profile