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How to merge profiles on GMB

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

I tried to merge profiles using their GMB UI but doesn't work. I talked with a man from GMB team by email about how to solve this problem: We have a lot of duplicates profiles for the same location and we have more than 1,000 locations on our business.

 

The second step was sent a request using GMB account and I received a call from GMB team (Alejandro). His answer was: 'Ok, I will check it with the team and I will send you and email.'

 

He told me that they will solve the problem and I sent him by email the list with duplicates profiles. But after this email, he only told me that the work is in progress. I sent him more emails last weeks but I didn't receive any answer. 

 

Please, help!