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How to claim ownership of this when these are not searchable in GMB serachbox?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have already claimed our business listings in GMB with these accounts:

a. https://plus.google.com/u/0/103768999090728091517 (Northcote branch)

b. https://plus.google.com/110159131738422505633/ (Newstead branch)

 

I keep on contacting local support on how can I reclaim or contact admin owner of these pages. They told me this is unverified pages. I want to regain access on this so that i can transfer these pages to the verified accounts. We want to use the previous posts and videos associated with these Google + pages.

 

2. https://plus.google.com/107217922806165717295/ (Northcote)

3. https://plus.google.com/106270079473810919613/ (youtube aaccount)

 

They keep on giving me the same instructions to request ownership by searching the business name to the GMB search box. The problem is, all those that will appear in my GMB search box were already verified listings since I claimed it already. The concerned pages don't appear in GMB search box therefore, I can't request ownership of these.

 

The last set of instruction was to go to setting of the verified listing I have which I am the primary owner: https://plus.google.com/107217922806165717295/. Then go to profile>connect to a different page. When I tried to follow up these instructions, there is no "profile" or options to connect to a different page. I believe I did sign in correctly. I wrote them an email again but they didn't reply back since 4 days. 

 

There must be a way Google can let me regain the access to these concerned pages even if these are unverified. I am sick of getting the same instructions that are not applicable to my actual concerns. 

 

I was hoping to find more accurate and quick help on these matter here.

 

Cheers,

1 Expert replyverified_user

How to claim ownership of this when these are not searchable in GMB serachbox?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Gerlie,

 

I am having the exact same problem with the company I work for. I wish I had some advice, but I too have run out of ideas on how to fix this. My company owns a chain of golf courses, all which I own in My Business. However, multiple listings appear for two of our locations when searched on Google. As far as I know, a location can only be owned by one user, so the fact that there are multiple listings for one location does not make sense to me.

 

You said in your post that you were able to contact local support. Can I ask how you were able to do this? I am unable to find any phone number or email address.

 

Thanks,

Paul

How to claim ownership of this when these are not searchable in GMB serachbox?

Top Contributor
# 3
Top Contributor

@Gerlie S

 

I'm not sure what you doubting or asking:

1a# is for sure a verified listing: https://goo.gl/maps/5EJ7QNDfrr22

same for 

1b# its a verified listing: https://goo.gl/maps/Efhg2hqgVau

 

but 2# is definitively not yet verified https://plus.google.com/107217922806165717295

and same for

3# https://plus.google.com/+enviroshop

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How to claim ownership of this when these are not searchable in GMB serachbox?

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi @Helmut Geissler

 

Thanks for replying back.

 

Yes #1 a and b are already verified listings (which I claimed for ownership). 

 

I was trying to ask Google support on how to regain ownership of the unverified listings which are items #2 #3. 

 

What I want is:

- I want to regain access on this so that i can transfer these pages to the verified accounts (which are #1 a or b).

- We want to use the previous posts and videos associated with these Google + pages.

 

Especially for this page: https://plus.google.com/107217922806165717295/ (Northcote), the address is the same as the verified one. and G support keep on asking me to search it in GMB to claim it. :(

 

Cheers,

How to claim ownership of this when these are not searchable in GMB serachbox?

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi @Paul P

 

You can email here: local-help@google.com or go to google my business help page. They will not provide you phone number since they are not allowed I guess. It's you that will give them the number and the available time for you to be contacted.

 

Cheers,

How to claim ownership of this when these are not searchable in GMB serachbox?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi @Helmut Geissler

 

Do you have any idea or suggestion on what to do about this? 

 

Or whoever here have better idea on getting this done?

 

Cheers,

How to claim ownership of this when these are not searchable in GMB serachbox?

Top Contributor
# 7
Top Contributor

@Gerlie S

 

items 2# & 3# can only accessed by the user knowing its credentials.

There is no option or procedure to get thsi credential decoverd by Google.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile