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Has someone else verified your business? Learn how to recover ownership
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Hijacked Listings - Another One Here

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Well, you can add my business to the list of those getting taken over by a third party advertising firm... My company has 9 offices in Florida, and 6 of them have been taken over. I've submitted the transfer requests to Google, but this is getting ridiculous. If someone could please escalate to Google, I would greatly appreciate it. Details are below.

 

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Thanks,

Ryan Spillers

IT Manager

Beyel Brothers Inc

Hijacked Listings - Another One Here

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Google My Business

Request ownership of a business listing

If a Google My Business listing has already been verified and you're authorised to manage the listing, you can request ownership from the current listing owner.

Shop front business listings

To request ownership of a shop front business from the current listing owner:

  1. Go to business.google.com/add
  2. Enter the name and address of your business, then select it from the search results.
  3. Click Continue. You'll see a message indicating whether someone else has verified the listing. Otherwise, you can claim and verify the listing yourself.
  4. Click Request ownership and fill in the form.
  5. Click Submit. The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email.

Service-area business listings

To request ownership of a service-area business from the current listing owner:

  1. Go to business.google.com/add
  2. Enter your business information.
  3. Click Continue.
  4. Complete the verification process. Verification by postcard takes a few days.
  5. Once you've verified your listing, sign in to Google My Business.
  6. You'll see an "Owner conflict" dialogue indicating that the location is a duplicate.
  7. Click Request access. The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email.

Bulk-verified accounts

If you have a bulk-verified account, you can request ownership of an existing listing as follows:

  1. Upload the location information via spreadsheet.
  2. Open the uploaded location in Google My Business.
  3. You'll see an "Owner conflict" dialogue indicating that the location is a duplicate.
  4. Click Request access. The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email.

What to do after you've requested ownership

Once you've requested ownership, the current listing owner will have seven days to respond. You can check the status of your request by signing in to Google My Business or clicking the link in your confirmation email.

If your request is approved

If your ownership request is approved, you'll be notified by email and will be able to manage the listing in Google My Business.

If your request is denied

If your ownership request is denied, you'll be notified by email and when you sign in to Google My Business. You can still suggest an edit to the listing or, in some cases, appeal the denied request.

If you don't hear back

If you don't get a response after seven days, you might have the option to claim the listing yourself. Just sign in to Google My Business and look for a Claim or Verify button on your dashboard. (If you don't see an option to claim the listing, that means it's not eligible to be transferred.)

Hijacked Listings - Another One Here

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I've already done these steps, but thanks for the reminder. I just posted here because there seems to be an increased frequency of these hijackings, and I need access to my businesses (which I had already verified months ago).

Hijacked Listings - Another One Here

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆

Ryan

 

i am representing lot of owners in LA market. Beyond menu and Eat street aggresively hacking from restaurants. They are hacking either getting code from store or maps have bug to make your list as duplicate.