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Hijacked Listing by Beyond Menu - really appreciate any help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

@Tim_Capper

 

I manage a business account and am having a real hard time with getting ownership back for a listing. Beyond Menu did hijack it. I have contacted Google numerous times and they keep telling me that all I can do is request access. Every time I do they just make me a communications manager. Had the business owner call Beyond Menu with me on the line etc. They are just ridiculous.

 

Geisha Steak and Sushi

3801 W President George Bush Hwy
Plano, Texas 75075

Phone : 469-467-3944

should be: www.geishaplano.com

my email is k.billingsley@adpages.com

 

beyondmenu listing on google. http://www.geishasteaksushi.com/menu.aspx

 

Thank you soooo much!

Katy

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by topic author Katy B
December

Re: Hijacked Listing by Beyond Menu - really appreciate any help

Top Contributor
# 5
Top Contributor

My Please @Katy B

 

Can you accept the solution and I can then close this thread.

 

It would be good to brief the owner and staff, not to give anyone a Google PIN over the phone. Beyond Menu is desperately trying to get all their hijacked listings back.



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

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Re: Hijacked Listing by Beyond Menu - really appreciate any help

Top Contributor
# 2
Top Contributor

Hi @Katy B

 

Will send this to the team.

 

Keep an eye on this thread for update



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Hijacked Listing by Beyond Menu - really appreciate any help

Top Contributor
# 3
Top Contributor

Hi @Katy B

 

They have removed the "owners" and unverified the listing.

 

Please go ahead and claim the business listing.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Hijacked Listing by Beyond Menu - really appreciate any help

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@TimCapper Thank you so much! You don't have any idea how long I have been trying to get that fixed.


Have a great day!

Marked as Best Answer.
Solution
Accepted by topic author Katy B
December

Re: Hijacked Listing by Beyond Menu - really appreciate any help

Top Contributor
# 5
Top Contributor

My Please @Katy B

 

Can you accept the solution and I can then close this thread.

 

It would be good to brief the owner and staff, not to give anyone a Google PIN over the phone. Beyond Menu is desperately trying to get all their hijacked listings back.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership