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Has someone else verified your business? Learn how to recover ownership
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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


We can´t change the information at Google my business because the person who is the administration is not working anymore with us. And we can´t get or find her code to her working mail and access at Google my business. The mail of her is Please help us to log in and to change the information about our company at my business. The company name is Zolly
Best regards 
1 Expert replyverified_user

Re: Help

Top Contributor
# 2
Top Contributor

Hi @viktor b


You can request an ownership transfer.


If you don't already have an email with the business domain name as a Google Account, create one.

Then sign into Google My Business


Attempt to claim the business.  It should give you a message saying the listing is already claimed.  You should then be able to request an ownership transfer.
Fill out the form. 
The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.

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Margaret O · Google My Business Top Contributor

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