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Help - someone created a false My business account for my business

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

Someone has created a google my business account for my business. The name and the address are correct, but the telephone number is not ours and worst of all, when you click on the website it does not take you to our website, but to "www.weeds.house" with a giant picture of a weed leaf. Lovely. We have a food truck outside of a mall and so verifying the address has been difficult, because we do not have access to a mail box nor do we have a store number due to the fact that we are a truck outside. The person has verified the business with his phone number and I have tried to send a verification code and notify the administration of the mall, but I have not had any luck. I need helping removing the fake account and especially removing the website because it is reflecting a bad image for our business. 

 

1) Pitaya Bowls Spa

2) Pitaya Bowls, Mall Plaza, Pdte Jorge Alessandri Rodríguez 20040
San Bernardo
Región Metropolitana
Chile

3) 56949380588

4) this is the link to the fake account: https://business.google.com/b/113418254368932290683/add/verify/l/01089364594248068448/c/123568396150...

5) our website: www.pitayabowls.cl

 

Please help!

1 Expert replyverified_user

Help - someone created a false My business account for my business

Top Contributor
# 2
Top Contributor

Hi @Annalise S

 

 

nobody created  a false MyBusiness account as the listing in question was never ans still is not verified.

I was meanwhile able to change the website - it shows now your own website.

But my other change of the  phone number is under reveiw.

I hope they will find oyur phone number on oyur website so I believe there is a chance they will approve my phone number edit some days.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Help - someone created a false My business account for my business

Top Contributor
# 3
Top Contributor

HI @Annalise S

 

got today the feedback Google also accepted my change ofthe phone number: 

 

See my changes

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile