AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
2.4K members online now
2.4K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Google won't transfer Google my Business ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I work for a marketing agency and therefore represent several companies. When clients can't figure out their logins I reach out to Google support and follow the process to request ownership, but Google won't grant it despite no response from whoever has current ownership of the page. I have sent over proof of ownership such as Utility Bills, License Numbers, and gone as far as submitting an impersonation claim through Google and haven't been able to gain ownership. The list of client's that can't get access to their Google my Business page is growing and there's nothing we can do. The companies are: 

 

-Cherry Cleaning Solutions LLC on 300 N. Henderson in Caddo OK

Phone:(580) 380-3392

URL: https://business.google.com/b/105928741556206056276/dashboard/l/17809932344353704506/getstarted?c=un

-Aguillon Roofing in Erwin NC 28339

Phone: (910) 658-6423

URL: https://www.google.com/maps/place/Aguillon+Roofing/@35.3625582,-78.7657071,10z/data=!4m5!3m4!1s0x0:0

-Aerate Dethatch Pathology on 321 Emmons Ave in Rock Falls IL

Phone: 815-622-2622

URL: https://www.google.com/search?q=aerate+dethatch+pathology&oq=aerate+dethatch+pathology+&aqs=chrome..

-Dean's Handyman & Remodeling Services in North Richland Hills TX

Phone: (817) 305-3917

URL: https://www.google.com/maps/place/Dean's+Handyman+%26+Remodeling+Services/@32.8378217,-97.2234859,14

-Westlake Painting, Inc. in Bay Village Ohio

Phone: (216) 410-4614

URL: https://www.google.com/search?num=30&q=Westlake%20Painting%20ohio&oq=Westlake+Painting+ohio&gs_l=psy

-Stacks Heating & Air Conditioning, LLC in Spring TX

Phone: (832) 762-1753

URL: https://www.google.com/search?q=Stacks+Heating+%26+Air+Conditioning%2C+LLC&oq=Stacks+Heating+%26+Air

 

 

Can anyone give me any advice on what can be done? 

1 Expert replyverified_user

Google won't transfer Google my Business ownership

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

Google My Business now offers a conflict resolution system, which can be found here: Automating Ownership Conflict for Individuals.

 

You can also request ownership, by following the instructions here: Google My Business Help -> Someone else verified my business.

 

If no response is received within 7 days, you will be able to request a code to verify and then take ownership of the listing.

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile