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Google says we have a duplicate business listing... I don't see it

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Google says there is a duplicate business listing but we are not able to find it.  In the beginning we deleted a Google plus account thinking it was duplicate and deleted the entire YouTube Channel...  We followed the instructions and no duplicate count shows, yet Google keeps saying there is one.  Are there different instructions as to how to resolve this conflict?

 

Solutions Hypnosis

2247 Palm Beach Lakes Blvd.

204B

West Palm Beach, Florida 33409

 561-600-5110

 

https://business.google.com/b/117097690891808784467/dashboard/l/09500938824438623377?gmbsrc=ww-ww-et...

 

http://solutionshypnosis.net

 

 

2 Expert replyverified_user

Google says we have a duplicate business listing... I don't see it

Top Contributor
# 2
Top Contributor

@Robert D

 

I bet Google refers to this listing:

https://goo.gl/maps/GeKRvgjnfcT2

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google says we have a duplicate business listing... I don't see it

Top Contributor
# 3
Top Contributor

Hi @Robert D

 

There is a verified listing for your business here: https://goo.gl/maps/VmfTXX9oqzt

 

It is associated with this page: https://plus.google.com/111710924946579982858

 

Do you have access to that one?



TomW, Google My Business Top Contributor
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Google says we have a duplicate business listing... I don't see it

Visitor ✭ ✭ ✭
# 4
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Yes I can get access but when I go to this account it says there is a conflict https://business.google.com/u/0/b/117097690891808784467/photos/l/09500938824438623377?hl=en   but I have been unable to resolve it...  Once before I tried deleting the Plus Business page and it wiped out about 1 year of YouTube videos... I was sick...  I just need to merge these accounts.

Google says we have a duplicate business listing... I don't see it

Visitor ✭ ✭ ✭
# 5
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Yes that is it but we have another one here https://business.google.com/u/0/b/117097690891808784467/photos/l/09500938824438623377?hl=en  I cannot find a way to merge them ... I don't want to delete it because the last time I deleted a Google Plus Business page it wiped out a whole year of YouTube Videos...  what can I do?

Re: Google says we have a duplicate business listing... I don't see it

Top Contributor
# 6
Top Contributor

Hi @Doug I

 

These are in two different Google accounts, correct?

So the verified listing (https://plus.google.com/111710924946579982858) is in account A.
The unverified listing (https://plus.google.com/117097690891808784467) is in account B.


And the YouTube videos are in account B. Is that right?



TomW, Google My Business Top Contributor
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Google says we have a duplicate business listing... I don't see it

Visitor ✭ ✭ ✭
# 7
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No it's the business account that is having the problem with duplicate conflict this link / page here https://business.google.com/u/0/b/117097690891808784467/photos/l/09500938824438623377?hl=en

The message is "We're not showing this page because it's a duplicate of another.Learn more"  The docs say you can merge them some how I just cannot find based on what they say the other business account page that is the conflict.

Google says we have a duplicate business listing... I don't see it

Visitor ✭ ✭ ✭
# 8
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Re: Google says we have a duplicate business listing... I don't see it

Top Contributor
# 9
Top Contributor

@Robert D

 

It doesn't have to be in the same account to be a duplicate. Since there's already a verified listing for your business (https://plus.google.com/111710924946579982858), any additional listings created for the same business would be considered duplicates, regardless of what account they're created in.

 

Also, the links you'e posting are from your within your dashboard and can only be viewed by someone with access to your account, but looks like you're just posting links to this one, which is the duplicate: https://plus.google.com/117097690891808784467



TomW, Google My Business Top Contributor
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Google says we have a duplicate business listing... I don't see it

Visitor ✭ ✭ ✭
# 10
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So can I merge this or do I have to delete one?