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Google presenting wrong location on a search for business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there. I have an issue where if our firm, Rogers Bristow Moyse, is searched, google is presenting the information for one of the firms that we recently partnered with, Bristow Moyse, rather than the information of our current joint firm. I was wondering who to contact to rectify this issue. The current location is the 102 Lemarchant Road, St. John's NL location of Rogers Bristow Moyse.

Google Search for Rogers Bristow Moyse

1 Expert replyverified_user

Re: Google presenting wrong location on a search for business

Top Contributor
# 2
Top Contributor

@Garreth M

 

Are you sure having created and verified for the mentioned address "102 Lemarchant Rd" a buiness listing via GoogleMyBsuiness with the name of your firm, "Rogers Bristow Moyse"?

 

I can't find at the mentioned address such a business listing.

But I see there a verified listing "Rogers Bussey" and searchin for this I get it also:

 

Screenshot 2016-06-20 at 18.49.55.png

 

 

 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google presenting wrong location on a search for business

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

There have been some major changes with the firm recently, where the firm went from Rogers Bussey to Rogers Bristow Moyse as of last year and we noticed that there was this issue that arose. I was tasked with checking into making the changes. The other issue is that neither Bristow Moyse, nor Rogers Bussey exist as law firms any longer, so I was wondering who would be able to edit those issues.

Re: Google presenting wrong location on a search for business

Top Contributor
# 4
Top Contributor
if neither Bristow Moyse, nor Rogers Bussey exist as law firms any longer mark it as permanently closed.
And create for the new company "Rogers Bristow Moyse" a listing through GoogleMyBusiness and verify it.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google presenting wrong location on a search for business

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Do you know if there is any way to find out what email was used to set up a GoogleMyBusiness account. There is also an issue where one of the prior firms split on less than amicable terms and finding/accessing the email may prove to be a difficult venture.

Re: Google presenting wrong location on a search for business

Top Contributor
# 6
Top Contributor
I'm afraid:
there is no way to find out what email was used to set up a GoogleMyBusiness account.

Google wan't tell us users this - not even the business owner.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google presenting wrong location on a search for business

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Understandably so. If there is no way to find those original accounts, is there any method to go through to have a listing removed from GoogleMyBusiness outside of the original account?

Re: Google presenting wrong location on a search for business

Top Contributor
# 8
Top Contributor
Nope

Removing isn't possible - just closing it
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile