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Google not showing correct business information / possible duplicate listing.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Patch Master Drywall
2. Brentwood, CA
3. (925) 634 - 8656
4. https://www.google.com/maps?cid=4327708021759347178&hl=en
5. https://sites.google.com/view/patch-master-drywall

 

I took ownership of our business listing on Google recently, but it doesn't seem to be the one that Google is showing.

 

When I, and everyone else's devices I've tested on, search "Patch Master Drywall Brentwood" it shows this information:

 

Search: https://www.google.com/search?newwindow=1&hl=en&ei=py9lWsIw1PSPA_DMmfgJ&q=Patch+Master+Drywall+Brent...

 

Maps: https://www.google.com/maps/place/Patch+Master+Drywall/@37.956462,-121.733258,9z/data=!4m2!3m1!1s0x0...

 

When I go to my Google business info dashboard and choose to view on search and maps it gives me the following links, which do not represent the actual search, but what I'd like to show.

 

Search: https://www.google.com/search?ludocid=4327708021759347178&hl=en&q=Patch%20Master%20Drywall%20Brentwo...

 

Maps: https://maps.google.com/maps?cid=4327708021759347178&hl=en

 

Additionally, a not as important detail, (as I believe this is google my business just not realizing I've made a website already). Google's been sending me an email to publish my business as a Google Site when I have already outside of my business profile. Not sure if there's a way to associate those better past adding the google site to my business listing, as I already have.

 

Hopefully someone can help me with this, thank you very much in advance for any help and I will try my best to reply promptly to any follow-up replies.

Google not showing correct business information / possible duplicate listing.

Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆

I believe you are experiencing a duplicate listing issue with Google. It looks like both of these listings have been claimed so the best route would be to speak with a Google My Business rep, (844) 491-9665. You will want both of the listings pulled up when you speak with them because they will most likely want to do a screen share so they can see both listings separately and make sure they are seeing exactly what you see. 

 

Google can merge these listings in many instances or help you in marking the incorrect listing as permanently closed where it will no longer show up as a primary search.