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Google my business access

Participant ✭ ✭ ✭
# 1
Participant ✭ ✭ ✭

Hi,

My business verified long ago by past employee but I don't have userid & password. I want to reclaim my own business. I follow the steps mentioned in this post @ https://www.en.advertisercommunity.com/t5/Ownership-Conflicts/I-forgot-user-name-and-password-of-my-...

 

but I'm unable to find 'Request admin rights' . 

 

please help me out

 

Thanks

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author santosh s
April 2016

Re: Google my business access

Top Contributor
# 4
Top Contributor
Hi Santosh,

The URL you've given me does not belong to a verified business. It looks like a recently set up page, that is awaiting verification.

I also found this other page on Google+: https://plus.google.com/u/0/113203114928732318962/about which is also unverified and disassociated from Maps.

As well as this Maps listing: https://www.google.com.au/maps/place/Senglea+Lodge/@52.6097838,1.734024,15z/data=!4m2!3m1!1s0x0:0xdc...

which has 7 Google reviews as well as being unclaimed. Is this the listing you wish to get control over? If so, that is easy. First make sure you delete any other unverified Senglea Lodge pages you might have set up in business.google.com/manage, then click on 'Claim this business' from the Maps listing.

That will allow you to request a verification code and start the process of managing the business from Google My Business.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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View solution in original post

Re: Google my business access

Top Contributor
# 2
Top Contributor
Hi Santosh

Can you provide the URL of your business page please? This will help us troubleshoot your problem.
Thank you

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: Google my business access

[ Edited ]
Participant ✭ ✭ ✭
# 3
Participant ✭ ✭ ✭

Hi Priya,
Thanks for your reply. My business name is 'Senglea Lodge' URL -https://plus.google.com/u/0/b/100797924204523703325/100797924204523703325/about

Thanks

Marked as Best Answer.
Solution
Accepted by topic author santosh s
April 2016

Re: Google my business access

Top Contributor
# 4
Top Contributor
Hi Santosh,

The URL you've given me does not belong to a verified business. It looks like a recently set up page, that is awaiting verification.

I also found this other page on Google+: https://plus.google.com/u/0/113203114928732318962/about which is also unverified and disassociated from Maps.

As well as this Maps listing: https://www.google.com.au/maps/place/Senglea+Lodge/@52.6097838,1.734024,15z/data=!4m2!3m1!1s0x0:0xdc...

which has 7 Google reviews as well as being unclaimed. Is this the listing you wish to get control over? If so, that is easy. First make sure you delete any other unverified Senglea Lodge pages you might have set up in business.google.com/manage, then click on 'Claim this business' from the Maps listing.

That will allow you to request a verification code and start the process of managing the business from Google My Business.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: Google my business access

Participant ✭ ✭ ✭
# 5
Participant ✭ ✭ ✭
Hi Priya,
https://www.google.com.au/maps/place/Senglea+Lodge/@52.6097838,1.734024,15z/data=!4m2!3m1!1s0x0:0xdc...

Yes I want to control over above listing. I did exactly you asked to do. They will send code by post card.

Thanks

Google my business access

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Priya

 

I am having the same trouble as Santosh.  I represent a small owner-operated business called Craft 'n' Sewing Studio.  The owner who is completely tech illiterate claims that a Google rep set up her Google My Business in late 2016.  She has no idea how to access it.  We tried any email addresses that are associated with the business and they were not recognised.  I cannot find any option to 'claim' the listing anywhere.

 

Here is the Maps URL:

 

https://www.google.com.au/maps/place/Craft+n+Sewing+Studio/@-16.911696,145.7383743,17z/data=!3m1!4b1...

 

Can you advise what to do next?  Thanks

Google my business access

Top Contributor
# 7
Top Contributor

Hi Karen

 

I can see that this business has been claimed and so is in someone's Google My Business dashboard somewhere! Have you tried following the steps here: https://support.google.com/business/answer/4566671? If not, I recommend you try that, and go straight to requesting access.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: Google my business access

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hi Priya

I cannot seem to find the 'Request Admin Rights' button!!

I have followed the video steps and when I log into Google My Business I do
not see the search map - I see the other 6 locations that I manage.

Karen

Google my business access

Top Contributor
# 9
Top Contributor

Hi Karen,

 

It sounds like the video might be a little out of date. Don't start in GMB - start at business.google.com/add and put in "Craft n Sewing Studio". Then when it comes up saying the business is already verified, select the 'Request ownership' button and follow the steps from there.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: Google my business access

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Thanks so much. I found it. I will follow up with owner of business.