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Google my Business Access

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi guys. I set up Google my business almost 2 years ago and haven't accessed it in over a year and a half. I have tried to edit it recently. I have a few email addresses linked to a couple of gmail accounts. I am not able to access this property and can't find a phone number to contact Google. I did notice that one of the email addresses I sign in with will let me add a photo. It didn't go live it tells me I need to wait and it will take some time to update. The thing is I have just sold this business and the GMB listing is number one in my community. The new owner needs to be able to update the information. What can I do to resolve this?

 

Thank you,

Rob

1 Expert replyverified_user

Re: Google my Business Access

Top Contributor
# 2
Top Contributor

Hi @Rob W

 

You can try signing in to any Google accounts you have and then going here: https://business.google.com/manage/ to see if the business is present. If you do find it, and you are the owner of the listing, you could transfer ownership of the listing to the new owner by following the steps here: https://support.google.com/business/answer/3415281

 

If you aren't able to find it in any of your accounts, you could have the new owner of the business request ownership of the listing by following the steps under 'Can't contact the current listing owner' from this article: https://support.google.com/business/answer/4566671

 

If you provide the business name, address and phone number on this thread we may be able to provide more assistance.



TomW, Google My Business Top Contributor
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Google my Business Access

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi TomW

 

https://plus.google.com/114855233176655559180/

 

That is the link to the property. When I followed the steps in another post on how to find the GMB it started to create another duplicat and I thought I was looking up the above existing link. I know I have another duplicate that is bare, under another email address. I want to edit the one above and delete the duplicates. I think I have been locked out of the one above. I did verify it by mail a year and a half or more ago, I can't access it and I have tried all of my linked gmail addresses.  Thanks for your help.