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Google business is using the old address and I'm unable to verify the site

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Full business name: Pathology Associates of Mid Louisiana

Current address: 3000 Knight St., Bldg. 5,  Shreveport LA 71105

Current phone: (318) 841-9505

Google URL: https://business.google.com/b/104937350521359278955/dashboard/l/13930549618326389960?service=gmbl&c=...

 

Pathology Associates of Mid Louisiana joined the Delta Pathology Group, L.L.C. located in Shreveport LA. The address and phone listed above are for legal and billing contact associated with this entity. Since I'm unable to update the website with the correct address and phone number, billing and legal requests are being delayed or lost.

 

Any assistance in verify this website would be greatly appreciated.

Guy

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Guy B
October 2016

Google business is using the old address and I'm unable to verify the site

Top Contributor
# 10
Top Contributor

@Guy B

 

Thanks to @JoyHawkins the address got changed.
See here: https://goo.gl/maps/Emwk9uaXDiR2

YOU can now go to claim it

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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Google business is using the old address and I'm unable to verify the site

Top Contributor
# 2
Top Contributor

updating what website?

or did you mean "unable to update a GMB business page?"

 

If so what business page?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google business is using the old address and I'm unable to verify the site

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, I meant unable to update the GMB business page with the correct contact info.

 

We have a website here http://pathologyassociatesml.com/ but for obvious reasons, I can't update the GMB with that info either so some clients get lucky and find the website with a Google search while others find the GMB entry and try to use the number or address listed; which are more than 5 years old and no longer relevant...mass confusion.

Google business is using the old address and I'm unable to verify the site

Top Contributor
# 4
Top Contributor

did not answer "If so what business page?"

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google business is using the old address and I'm unable to verify the site

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I'm sorry? I'm not sure what you're asking. I provided our website link and the GMB page link above. I'm trying to verify the GMB page for Pathology Associates of Mid LA so that I can change the address and phone number as indicated so that Google searches return the correct email and address. If you're not referring to my companies web site which would be our business page or the GMB page which would be Google's business page, both of which I've provided, can you please elaborate on what you're asking of me with your comment "did not answer "if so what business page?" "?

Google business is using the old address and I'm unable to verify the site

Top Contributor
# 6
Top Contributor

Sorry @Guy B - my mistake

 

But the URL oyu provided isn't about a listing for this address  

 

The listing for this address is instead https://goo.gl/maps/8vX2vyYcy4R2

 

And what are you trying to achieve for this listing I provided my URL for it?

 

Are you going to change its address to "3000 Knight St., Bldg. 5,  Shreveport LA 71105"?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google business is using the old address and I'm unable to verify the site

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Yes, I plan to change the address to "3000 Knight St., Bldg. 5, Shreveport LA 71105" which is the address for the billing department that handles the entity and the phone number to "1-800-530-5088". I had originally asked the number to be (318) 841-9505 which is our helpdesk number only so that I could do the verification step and get the pin number to allow me to add the entity to my Google business account which would allow me make the necessary changes myself.

Google business is using the old address and I'm unable to verify the site

Top Contributor
# 8
Top Contributor

since it is for the old address an "unclaimed" listing you can't claim it - not even in order to change its address.

Trying this you will always stuck on the verification - getting the PIN sent to the old address.

But there are some other options I will try.

Please be patient and don't "touch" the listing at its old address until I or an other TC will give you more information here in your thread.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google business is using the old address and I'm unable to verify the site

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thanks, any assistance would be appreciated. I'll stand by...

Marked as Best Answer.
Solution
Accepted by topic author Guy B
October 2016

Google business is using the old address and I'm unable to verify the site

Top Contributor
# 10
Top Contributor

@Guy B

 

Thanks to @JoyHawkins the address got changed.
See here: https://goo.gl/maps/Emwk9uaXDiR2

YOU can now go to claim it

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile