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Google MyBusiness - Menu Link Incorrect

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Pineapple Grill

2. 200 Kapalua Dr, Lahaina, HI 96764

3. 808-669-9600

4. https://plus.google.com/b/105113574095359781812/105113574095359781812/

 

Aloha Google Representative, 

 

Thank you in advance for your assistance. The restaurant Pineapple Grill in Kapalua, was recently acquired and many changes have been made to all aspects of the restaurant. The two areas of concern are the store hours and Menu link. 

 

1) We've updated the hours using the MyBusiness admin panel however there must be an approval process as the hours have not updated. We do use Google incognito to test. The correct hours are 6:30AM-8PM Daily. 

 

2) The link for 'Menu' on the maps view of our Google MyBusiness listing is incorrect and links to the old ownership's menu. This, as you can image, is a major inconvenience as we, the new owners, are trying to differentiate our new brand. 

 

Warm regards, 

Kelly Burke

Director of Sales and Marketing

email: kellyburke11@gmail.com or kburke@troon.com

1 Expert replyverified_user

Re: Google MyBusiness - Menu Link Incorrect

Top Contributor
# 2
Top Contributor
Hi Kelly

regarding menu link issues you should contact business support:

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile