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Has someone else verified your business? Learn how to recover ownership
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Google My Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Trying to claim management of our Google My Business account. Once the email has been sent to claim management, it gets sent to an address which is no longer registered with us, resulting in no changes. 

 

We have tried to access the admin account and change it via the portal, but there is not an option to edit any of the listing details.

1 Expert replyverified_user

Google My Business

Rising Star
# 2
Rising Star

Hi @Jordan T,

 

 

By claiming management, I presume that you mean that you are trying to request ownership of your business listing as someone else has verified it?

 

If yes, then have you made sure that you have followed the instructions here?: https://support.google.com/business/answer/4566671?hl=en

 

If this is not the case, could you please mention?:

 

1) The complete name, address of your business?

 

2) What is meant by "claim management" in this statement:

 

"Once the email has been sent to claim management"

 

Thank you.

Google My Business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @Time Lord,

 

Yes, I am trying claim management. Once that claim has been processed it is sent to an account no one on our team has access to.

 

Notion

91 Wimpole Street

Marylebone

London

W1G 0EF

 

It means, submitting a request to claim the management of our address.

 

Thank you so much for your help.