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Google My Business Transfer

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I've recently changed my e-mail server over to Google GSuite but now can't access my Google My Business page through the same e-mail as it has now changed servers. I'd like to edit and update my business page but can't. Please can you help?

My business is Nataly J Photography.

 

 

1 Expert replyverified_user

Google My Business Transfer

Rising Star
# 2
Rising Star

Hi @Nataly J,

 

I presume that this is the listing that you are referring to?:

 

1) a) Name: Nataly J Photography

   

    b) Address: Fillebrook Road, London E11 4AU, United Kingdom

    c) Google Maps URL: https://goo.gl/maps/wZXvXVYXU152

 

As I can see, the listing is still verified (as the "Claim this business") button is not visible.

 

The change of email server shouldn't affect your access to the business listing.

 

The Google My Business is linked to a Google Account. 

 

I think what happened was that, when you migrated to G Suite this created a conflict.

 

Are you the G Suite administrator for your domain?

 

If yes, what do you get when you follow the instructions here?: G Suite Administrator Help -> Find and manage existing Google Accounts.

 

Thank you.