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Google My Business Ownership Issues

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have two different google accounts for our business and I am attempting to merge into one. In old Google My Business account, our google account is set as manager. The primary owner states it is a person (it was somehow shared to an email address that is not a gmail) and will not allow me to share permissions to the new google/gmail account I have created so that I can make that primary owner.

 

I tried removing the old google account that is set as manager and now I can't manage the location because it's not showing up on either Google My Business accounts.

 

Help, please!

1 Expert replyverified_user

Google My Business Ownership Issues

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

@NorthCountry M

You can't merge two Google+ or Google+ Business Accounts into one.

Google My Business Ownership Issues

Top Contributor
# 3
Top Contributor

Please include the following with your question for both GoogleMyBsuiness listings:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ or GoogleMyBusiness URL

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google My Business Ownership Issues

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

1. Both are NorthCountry Federal Credit Union

2. Both are 69 Swift Street South Burlington, VT 05403 (physical) or PO Box 64709 Burlington, VT 05406 (mailing)

3. Both are (800) 660-3258

4. The new one: https://business.google.com/manage/?ppsrc=GMBLR&gmbsrc=us-en-et-gs-z-gmb-l-z-h~my%7Credirect%7Cu&utm...

 

The old one: https://business.google.com/manage/?hl=en&ppsrc=GPDA2&gmbsrc=us-en-z-z-z-gmb-l-z-d~mhp-rs3_ros_si-u&...

 

Thank you!

Google My Business Ownership Issues

Top Contributor
# 5
Top Contributor

@NorthCountry M

unfortunately both of your links are now usable for me.

(a usable link should have a layout like https://business.google.com/b/any_numeric_identifier/dashboard.....)

But I figured out this two G+ Link fot your business in Burlington VT:

https://plus.google.com/111593506453674872423 (69 Swift St South Burlington, VT 05403) or its GMaps link: https://goo.gl/maps/AtyCU2CkgmP2

https://plus.google.com/112273190299428407560 (1049 North Ave Burlington, VT 05408) or its GMaps link: https://goo.gl/maps/H8sQ4MoCP1R2

 

Please try explaining your issue baseed on my URLs - both describe verified local listings for your busienss in Burlington VT

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google My Business Ownership Issues

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆

Hi Helmut,
Forgive me for interfering in this thread, but I have a separate ownership issue to discuss with you and the community, and I can't find a way how to start my own case discussion.
Can you help me?!

Thank you.
Justin 

Google My Business Ownership Issues

Explorer ✭ ✭ ✭
# 7
Explorer ✭ ✭ ✭

@JustinD

You are interfering with this thread, create your own thread.

 

 

Re: Google My Business Ownership Issues

Follower ✭ ✭ ☆
# 8
Follower ✭ ✭ ☆
I understand. And Im really sorry for that. My case is an Google My
Business Ownership Issue also.

But can you help me create a new thread?? I am searching how to, I can't
find any.

Please. Thanks.

Google My Business Ownership Issues

Explorer ✭ ✭ ✭
# 9
Explorer ✭ ✭ ✭

Google My Business Ownership Issues

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

We have nine branches and each of them has their own published location. Right now three of our locations can be managed from northcountryfcumarketing@gmail.com account (1049 North Avenue Burlington VT 05408/39 Lower Mountain View Drive Colchester VT 05446/3336 Airport Road Barre VT 05641).

Four others are managed from northcountryfederalcreditunion@gmail.com account and should not be (69 Swift Street South Burlington VT 05403/37 South Main Street Alburgh VT 05440/49 Carleton Boulevard East Montpelier VT 05651/12 Main Street Orleans VT 05860). So while they're verified local listings, I want to be able to manage them from one gmail account. I've attempted to transfer primary ownership by 'Manage Location' > 'Manage Users', but cannot - it doesn't give me an option to do so. It states the primary owner is just a name (Julie Longfellow) and therefore doesn't give the option to transfer to someone else.

 

Meanwhile I can't locate two of our branches in either gmail account. (854 Center Street Lyndonville VT 05851/1474 East Main Street Newport VT 05855)

 

Please let me know if you need additional information. I appreciate your assistance!