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Google Maps listing and My Business page on Google hijacked by Beyond Menu

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear Google,


We recently found out that our Google maps and my business page has been hijacked by Beyond menu. After doing some search online I see that they have also done this with a number of other small businesses. I am not sure how they were made owners of our Google Listing, it seems they created a 2nd listing, marked our original location as a duplicated and made it unpublished. Here is the business info:

Tripoli Restaurant

Address: 156 Atlantic Ave, Brooklyn, NY 11201

Phone: (718) 596-5800

Google Maps Url:,-73.9967697,17z/data=!3m1!4b1!4m5!3...



Beyond menu has created a knock off website ( which then links to their service, and this is the url that comes up when doing a Google search. So far in the past week I have been unsuccessful at reclaiming ownership of this listing, my request come back with the fake owner granting me communications manager status which is basically read only access as I cannot make any edits. I have been going back and forth with Google support to no avail. Being that I am not the only one, and this is clearly a case of a hijacked listing, I am asking for someone at Google to make the listing unpublished so that we can reclaim it and publish the google listing that currently shows as unpublished due to it being a duplicate. I need to update the listing with the real website of the business. I have called and am working on canceling with Beyond Menu.


Please help.





Re: Google Maps listing and My Business page on Google hijacked by Beyond Menu

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I was able to get this resolved by contacting Google's facebook support. No need for anyone to reply to this.