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Google Maps Problem - our business on competitors map causing confusion.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Problem solved, thank you

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Nick P
July 2016

Re: Google Maps Problem - our business on competitors map causing confusion.

Top Contributor
# 2
Top Contributor

first of all I get only your listing if searching for your actual name of the listing  and the city:

Means searching for exactly this:  "Boat Trips Chania - Captain Nick"near Chania greece.

Screenshot 2016-07-26 at 16.36.04.png

 

Secondly I very much doubt your actual name in GoogleMyBusiness is in compliance  with Googles naming rules.

(you can give me the proof your business in indeed named as  "Boat Trips Chania - Captain Nick" providing any officiual document about your registration under exact this name in Chania or in Greece.

 

But neither your website nor the photos on it give any proof you are the business "Boat Trips Chania - Captain Nick" 

screenshot-www.captainnickchania.com 2016-07-26 16-36-50.png

 

Last but not least - what ever your real business  name might be:


You can't expect nor hope to get avoided any confusion if people enter three keywords "boat trips chania" not getting your competion listed or preferrabel shown up as the competitors GoogleMyBusiness name matches the searching keywords.

 

But if users search for what you are in Chania - a Boat tour agency-

Means searching for Boat tour agency in Chania Greece they will not get any confusion but will get several businesses of yout industry listed including you and your competitior.

 

Screenshot 2016-07-26 at 16.44.15.png

 

Have  a nice day

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Maps Problem - our business on competitors map causing confusion.

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your reply Helmut - I understand a lot more than I did at the beginning of this!
I know there is a lot of confusion and as you say it is unavoidable.

Re: Google Maps Problem - our business on competitors map causing confusion.

Top Contributor
# 4
Top Contributor

at first thanks for your kindly understanding of all my points.

Regarding the markers for both boat trip agencies in question:

 

I at the moment am not quite sure what you refer to.

 

The marker for "Chania Boat Trips" is pinpointing to "2a Kountouriotou Street (1st floor) Chania,, Chania 73100, Greece" and this seems the correct location for this bsuiness and its address. I hope you agree with me.

The marker however for your business "Boat Trips Chania, Captain Nick " is pinpointing very closed to the above location.

Wondering now why  not pinpointing to the address you specified as "Monahi Elia

Bambakopoulo Chania  731 00"
But this question goes to you:
 
You seem set the marker far a way of 

"Monahi Elia, Bambakopoulo Chania  731 00" in your dashboard to almost the same address as for 'Chania Boat Trips'.

Can you please provide a screen grab showing how you specified the address and the marker position for your business?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile