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Google Map shows another company at our location

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

Andrew D. Cooper Heating & Air Conditioning

543 S. Central Park East

Anaheim, Ca 92802

800-748-5862

 

Our building on Google Maps shows the name of a company right behind us. It shows "Seven Star Recovery Services" on our building, which repossesses vehicles and we are getting a lot of traffic in our small office of people wanting to pick up their vehicles. As you can imagine, it takes time away from our daily business.

It use to say our name, but something changed.

The correct address for Seven Star Recovery is 543 S. Central Park West, Anaheim, Ca 92802.

 

Please help us fix this small error that has created a lot headaches for us.

 

Regards,

Blanche Detwiler

Andrew D. Cooper Co

800-748-5862

<edited by a Community Manager as noted below>
 
Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy.
3 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Andrew C
August 2017

Re: Google Map shows another company at our location

Top Contributor
# 6
Top Contributor
Hi all,
What it seems to be in need of correction is the location of the marker for the business, Seven Star Recovery.
The address marker is correctly placed it seems to me
https://www.google.com/maps/place/543+S+Central+Park+Ave+W,+Anaheim,+CA+92802/@33.8261108,-117.93215...

If that is the correct building for that address what needs to be done is to move the business marker for Seven Star Recovery to that location.




treebles, Google My Business Top Contributor

View solution in original post

Re: Google Map shows another company at our location

Top Contributor
# 2
Top Contributor

@Andrew C

 

I marked the "Seven Star Recovery Services" near your location as closed.

 

The best would be if you call the business owner asking them to create and veify for his business at the correct address a GoogleMyBusiness location.

 

I will try to get a Regional lead of the USA @JoyHawkins or @treebles  to create an unveryfied listing for the new address and get the closed location redirected to the new address you mentioned.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Map shows another company at our location

Top Contributor
# 3
Top Contributor
Hey Helmut,

I'm confused on why you'd mark it closed. It sounds like the street name is just slightly incorrect and that can be fixed. From the sounds of it, the business is very much open.

Also the street address is showing 543 Central Park Avenue West (not East) already so I'm a bit confused as to what needs to be fixed.

Can you please undo the edit to mark it closed since the business isn't even closed?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
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Re: Google Map shows another company at our location

Top Contributor
# 4
Top Contributor
Thanks Joy for the clarification and heads up

It seems I got confused by "east" an "west" attribute of the street of
the buiness.

It's now reopened again - at least it shoudl be according this link:
https://www.google.com/mapmaker?gw=55&editids=j6rE4Bz_4RorKgakpX
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Map shows another company at our location

Top Contributor
# 5
Top Contributor
Thanks Helmut. Andrew can you please look at the link and tell me if it's correct now? As well as the address being correct can you also confirm if the marker placement is correct?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual
Marked as Best Answer.
Solution
Accepted by topic author Andrew C
August 2017

Re: Google Map shows another company at our location

Top Contributor
# 6
Top Contributor
Hi all,
What it seems to be in need of correction is the location of the marker for the business, Seven Star Recovery.
The address marker is correctly placed it seems to me
https://www.google.com/maps/place/543+S+Central+Park+Ave+W,+Anaheim,+CA+92802/@33.8261108,-117.93215...

If that is the correct building for that address what needs to be done is to move the business marker for Seven Star Recovery to that location.




treebles, Google My Business Top Contributor