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Google Local Listing (Ownership)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good day,

 

1.) Company Name: Rock Solid Industries (PTY) LTD

2.) 12 Suzuka Road, Westmead, KwaZulu-Natal, South Africa 3610

3.) +27 031 700 5925

4.) https://plus.google.com/117260762980034175456?hl=en

 

Google Maps (RSA) brings up this https://www.google.co.za/maps/place/Rock+Solid+Industries+(PTY)+LTD/@0,NaN,NaNa,13.1y,NaNt/data=!4m2...

 

There are photographs which do not belong/are not relevant anymore. Is this merely a matter of reporting the undesired photos, issuing a request to have these removed?

 

The listing details for opening times ect is correct, but how could this be setup without a Google Business Page being setup?

 

I have tried to view some of the Google Business 'how-to-guides' but they are a little confusing.

 

The Google account rockso*****@gmail controls our youtube page, is it advisable to remove this account and setup a proper Product/Brand page connected to our Google Business (IE: eric@rocksolidindustries.co.za) account and then go through the process of reverifying the Business and setting up a proper profile.

 

Any help or insight would be greatly appreciated thank you.

 

1 Expert replyverified_user

Re: Google Local Listing (Ownership)

Top Contributor
# 2
Top Contributor

@Eric S

 

The URL you provided as "plus.google.com/117260762980034175456" isn't any business page but a personal profile (created btw under this name violating the naming rules for personal profiles)

 

There is under the name "Rock Solid Industries (Pty) Ltd" an unverified business page plus.google.com/117258268962170794190

 

And there is as well fro the same name a verified business page: plus.google.com/117031022842723087321

 

Few other business pages under the same name are just Brand pages:

plus.google.com/110908106041278116716

plus.google.com/107920550711981624443

 

Having provided this information: which of all this pages and the personal profile are under your control?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Local Listing (Ownership)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
@Helmut Geissler

Thank you for the quick response.

https://plus.google.com/117260762980034175456 <--- We understand the violation and are trying to rectify this asap (we do have control of this, connected to a non-Google Business/Gmail Account

https://plus.google.com/117258268962170794190 <--- This is a old page our company has moved to another location (do not have control of this)

https://plus.google.com/117031022842723087321 <--- We do not know who verified this (Even when logging in with the Google Administrator Account this page can not be accessed)

https://plus.google.com/110908106041278116716 <--- Do not know who controls this

https://plus.google.com/107920550711981624443 <--- Have control of this using my Google Business/Gmail account (eric@rocksolidindustries.co.za)

Would it be advisable to use the Google Administrator account (our directors account) to setup the Brand/Product page?

What would you suggest into terms of aligning everything so we do not violate any rules and have a centralised profile.

Thanks once again for the help.

Re: Google Local Listing (Ownership)

Top Contributor
# 4
Top Contributor

https://plus.google.com/117260762980034175456 <--- We understand the violation and are trying to rectify this asap (we do have control of this, connected to a non-Google Business/Gmail Account

Ok, edit https://plus.google.com/117260762980034175456
https://plus.google.com/117258268962170794190 <--- This is a old page our company has moved to another location (do not have control of this)
Report https://plus.google.com/117258268962170794190 as permanently closed
https://plus.google.com/117031022842723087321 <--- We do not know who verified this (Even when logging in with the Google Administrator Account this page can not be accessed)
you can claim the ownership following the steps: https://business.google.com/manage/
https://plus.google.com/110908106041278116716 <--- Do not know who controls this
Thats bad! only option would be reporting it as "impersanating" your below linked page



https://plus.google.com/107920550711981624443 <--- Have control of this using my Google Business/Gmail account (eric@rocksolidindustries.co.za)




 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Google Local Listing (Ownership)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you very much for the help.

We were contacted by a Google Representative and have now connected our Google Business email and have started the verification process.

We will go about removing pages duplicate pages and those in violation.

Thanks once again!