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Google Business Listing hijacked by 3rd Party Vendor

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We tried to claim or Verify our Google Business Listing only to find out that a company reputation.com has claimed our listing and will not grant us rights to it. I have contacted Reputation.com and they just want to try to sell us their services which just happens to include help reclaiming our GBL.

 

I have submitted several requests for Ownership Privileges and they continually refuse.The response I get is listed below. Do I have any recourse? What can I do? We need this listing for our business. Its holding up a lot of projects that need to be completed.  

 

Sorry, the owner of 

Big M Chevrolet has rejected your request to become an owner on Google My Business.

The owner included this note with their decision:
Please contact your representative at Reputation.com for access. Thank you.

1 Expert replyverified_user

Google Business Listing hijacked by 3rd Party Vendor

[ Edited ]
Rising Star
# 2
Rising Star

Hi @Kenneth J,

 

In the email that you received, are you sure there’s no “Appeal” button?

 

I wouldn’t pay these people to re-claim any listing - would suggest that you not do so as well.

 

Thank you.