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Google Business Listing has different description...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

My client wants to change the Business Listing description that shows up on the right hand side of search results - however, we cannot find where the description is being pulled from, as it is completely different from the description they have in their Google Business page. I also tried searching for a snippet of the description, but there was no results.. 

 

Any ideas? 

 

Leanne

2 Expert replyverified_user

Re: Google Business Listing has different description...

Top Contributor
# 2
Top Contributor
Goolge mostly pull up such info from third party sources.
But its hard to tell more if nothings knowing about your business details.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business Listing has different description...

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Helmut,

Yes I have considered this. However, usually I find that if it is pulled from a third party source, there is a link provided. And I searched for that text on Google, and could not find it anywhere.

This is the search result: https://www.google.co.nz/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=future%20inns%20brist...

Re: Google Business Listing has different description...

Top Contributor
# 4
Top Contributor
Ok I believe you don't trust much the artificial intelligence capabilities of Googles algos. Don't expect they show only such exact text snippets gathered exactly in the deep of the web It wouldn't be Google! And Google just to consider a plain searching engine is a kind of underestimating them ;-)
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author Leanne C
January 2016

Re: Google Business Listing has different description...

[ Edited ]
Top Contributor
# 5
Top Contributor

Hi Leanne,

 

To add to what Helmut said...

 

Those are editorial summaries. Google has writers that compile those descriptions based on sentiments or comments picked up over the web.

 

Here is more info and it links to a way to request an edit. But FYI they will only do that if the info is blatantly wrong. They won't change it just because you don't like it or would prefer something else.

 

https://support.google.com/business/answer/6088158?hl=en

Re: Google Business Listing has different description...

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi Linda,

Thanks for that Linda - that is just the information I was searching for, but could not find!!

Re: Google Business Listing has different description...

Top Contributor
# 7
Top Contributor
Thanks Linda for chiming in - see my according private thread "regarding "Google Business Listing has different description...""

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile