1. Full Business Name: Steven M. Sweat, APC
2. Current Business Address: 5757 Wilshire Blvd., Suite 450, Los Angeles, CA 90036
3. Current Telephone Number: (323) 944-0993
4. Google Maps URL: https://goo.gl/maps/uYVmdXcmpH52
5. Website: https://www.victimslawyer.com
Someone has hacked my gmail account associated with my GMB listing. They changed the password, phone number and recovery password. I requested to be reinstated as owner of the gmail account but, was denied. What do I do to get my GMB listing back? If I can't get it back, can I get it taken down and start over (last resort).
there are two different things to know about:
1# getting back access to the supposed hacked GMail account-as necassary to get control over GMail account (guessing -but not for sure- it is "st…@gmail.com")
2# getting back access to the business listing "Steven M Sweat, APC" at "5757 Wilshire Blvd Suite 450, Los Angeles, CA 90036, USA"
While we can't help you about getting back the control over your GoogleGMail-Account based on "st…@gmail.com" (you should ask th GMailhelpforumfor better help) we neveertheless can help you getting back the control over the GMB listing "Steven M Sweat, APC".
Just use any other own (or freshly created) GoogleAccount and using this other GoogleAccount please apply
Helmut Geissler, Google My Business Top Contributor | my G+ profile
Thanks Helmut! I tried to follow the recovery steps previously. Unfortunately, this sends email to the person that hacked my gmail account and now they are putting defamatory information on my listing. What are my options now? Any help is greatly appreciated!
Hi @Steven S, your question here got my attention and I am glad to know that your problem is now resolved. I am just curious to know how did it happen? As, when I go to the conflict resolution link shared by Helmut, it requires me to have access to a GMB account. So I am wondering if you had to create a new account for the purpose of claiming your listing or did you get help from Gmail help forum?
I know it is too much to ask but if you could just elaborate on how did you resolve this problem then it would help other community members to learn about such problems when one's account get hacked and there is no means to access business listing.
Thanks in advance!