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Getting Duplicate location message even though it's not a duplicate

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

we recently added and verified our business 'Pro Painters Fort Lauderdale' using post card. From last 1 week it was showing as 'changes will be reviewed for quality' and yesterday when I logged in to the account, it's showing as 'This location is a duplicate of a location that's already on Google'.

 

I searched on Google maps and I was not able to find any duplicate business. Later in “All locations” I opened the ‘card view’ of my business and clicked on  ‘view location’ and it took to the similar business name “Painters Fort Lauderdale”. Here is the url for it: https://www.google.com/maps/place/Painters+Fort+Lauderdale/@26.1228047,-80.1311474,15z/. I think our location was confused with this business and there is no phone number or website on that listing to contact them. Our address is also different than them and I am not sure why ours is duplicate business. Please help

 

1. Full business name : Pro Painters Fort Lauderdale
2. Current business address: 1 E Broward Blvd #700D
3. Current telephone number: (954) 945-7237
4. Google Maps URL: https://plus.google.com/101481592429899108587?hl=en (Our listing is not approved on Google maps so providing Google+ URL)
5. Website (if applicable): http://www.propaintersfortlauderdale.com/GMB screenshot.png

 

 

Also attached screenshot of GMB dashboard.

 

1 Expert replyverified_user

Getting Duplicate location message even though it's not a duplicate

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Someone please help

Getting Duplicate location message even though it's not a duplicate

Top Contributor
# 3
Top Contributor

I believe I found the "correct" other listing triggering the duplicate warning for yours:

Its "EFI Pro Painting Commercial & House Painting" and its at your address and the names are very similar:

https://goo.gl/maps/pNYYAibKgvE2

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Getting Duplicate location message even though it's not a duplicate

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Helmut,

Thanks for your reply. What do you recommend to do: Should we change our name (DBA name) to something else?

 Also, it seems "EFI Pro Painting Commercial & House Painting" is out of business. Their website is also dead. If they are out of business ,can we mark it as closed or claim the business then mark as closed?