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Gain access to automatically created entries?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
a friend of mine bought the train station in our city in Germany. Now he asked me to do the web presence for him, but there's an automatically created entry from Google or so for the station, and most of the tags like opening hours, website or additional information are missing or incorrect. Am I just blind or how can I gain access to the entry to refresh anything written there and to "reset" all the bad feedback which refers to the previous owner of the station?
1 Expert replyverified_user

Gain access to automatically created entries?

Top Contributor
# 2
Top Contributor

like bus stops or "U-Bahn Stationen" the train stations are in almost all countries not "normal" GMB entities but are added to GMaps by the so called "transit layers"


You can't claim or edit them to convert them into a GMB listing.


But you should be able to create a GMB listing  at the address of the Train station.

Here are two such examples:

But you can't edit this two entities:

in order to add categories and opening hours or what ever else would make it to GMB listing.



Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Gain access to automatically created entries?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

thanks for the reply. And there is no way to get rid of the feedback? And what is a GMB? What I would like to do is to mark this entry as ‚closed‘, but will that help or will the Google algorithm just ignore the request until there are – let’s say – hundred people with the same request?