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GBL - Replace Permanently Closed Listing With Updated List

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am the webmaster for the following URL: http://www.walkerbay.com

 

Before my time, there was a business listing here, however nobody in the company has access to the account that created it.  The business has since then moved, therefore there is no way to do an address retrieval or a phone number verification to updated it.

https://www.google.ca/search?q=walker+bay&oq=walker+bay&aqs=chrome..69i57j69i60l3j69i59.1504j0j1&sou...

 

I created a new business listing here, which I would like to come up in the search results when searching "walker bay" or "walker bay boats" (i.e. replace the listing above):

https://www.google.com/search?q=Walker%20Bay%20Boats%202250%20Huntington%20Drive%20Fairfield&ludocid...

 

Can anyone please let me know how I can do this?

1 Expert replyverified_user

Re: GBL - Replace Permanently Closed Listing With Updated List

Top Contributor
# 2
Top Contributor
your intention to verify the outdated listing to update its address is not the "best practice"

Please report the outdated listing as closed and create fro the new address a new listing trough
https://business.google.com/create
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: GBL - Replace Permanently Closed Listing With Updated List

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have updated the outdated listing as closed already, however it's still "sitting" there as permanently closed.

I've also created a new business listing as per my note above, and have verified the listing.

When I google the business name, the permanently closed listing still shows up. Is there a way to not have this show up?

Re: GBL - Replace Permanently Closed Listing With Updated List

Top Contributor
# 4
Top Contributor

sorry @Blaine Y

 

Both of our above searching links show me just one location:

The location at 2250 Huntington Dr, Fairfield, CA 94533

 

Please provide me with more information about bothlocations:

The one marked as closed and the new address.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: GBL - Replace Permanently Closed Listing With Updated List

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Helmut, thanks for sticking this out with me. I had to contact Google to make a technical change as Google.ca was showing the closed location, while Google.com was showing the correct one. They rectified the problem for me.

Blaine